LP Investigator-based out of Whiterock, Texas in Dallas, Texas at Shoe Carnival

Enjoy working from one of our stores located in Whiterock, Texas! This position requires travelling to other Shoe Carnival locations approximately 30%-40% of the time.

The Loss Prevention Investigator is responsible for the loss prevention functions in addition to providing loss prevention training and leadership for their Loss Prevention Division.

• Assists the Head of Loss Prevention with monitoring and communicating weekly exception reports for potential policy violations and fraud.
• Investigates internal theft cases, conducts interviews with witness(es) and suspect, and generates supporting documentation for Human Resources.
• Works with outside agencies, such as law enforcement and social media, for the investigation, recovery of merchandise/cash, and resolution of shoplifting incidents.
• Maintains effective working relationships with local law enforcement, Organized Retail Crime (ORC) prevention teams, and other retailers.
• Ensures stores are compliant with safety procedures and reviews all customer/employee accident reports for accuracy.

Requirements:

• High School diploma required; Associate or Bachelor degree preferred.
• 5+ years experience supervising multi-unit loss prevention functions.
• Criminal justice education or experience preferred.
• Experience with utilizing loss prevention tools (Wicklander) preferred.
• Excellent verbal, written, and interpersonal communication skills with professionals at all levels.
• Excellent problem solving skills with an aptitude for critical thinking.
• Proficient in Microsoft Office.
• Ability to travel and work necessary hours to complete projects/tasks.
• Ability to successfully complete an annual motor vehicle record check and acknowledge Shoe Carnivals Driver Safety policy.

Total Rewards:

The Shoe Carnival Total Rewards program offers eligible associates highly competitive benefits, including the following:

• Competitive Pay
• Paid Time Off (Vacation & Sick Time)
• Comprehensive Medical, Dental, & Vision Benefits
• Flexible Spending Accounts
• Life, Disability, and Voluntary Benefits
• Fitness Membership Discounts
• Employee Assistance Program
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Employee & Family Discounts
• Relocation Opportunities