Lead Membership Coordinator at Winery Division – Napa, California

ESSENTIAL PURPOSE: The Lead Membership Coordinator plays a key role in supporting the Membership Manager by overseeing day-to-day club operations, ensuring an exceptional member experience, and driving execution of membership growth initiatives. This position serves as a primary resource for club administration, cross-department coordination, and process implementation.

ESSENTIAL DUTIES:

• Perform other duties as assigned.

JOB KNOWLEDGE & EDUCATIONAL LEVEL:

College diploma or equivalent experience required. English fluency required. Strong proficiency in MS Excel, CRM programs, compliance and fulfillment management experience strongly preferred.

SKILLS AND APTITUDES:

WORKING CONDITIONS:

Works in a multi-person office with a high call volume.

PHYSICAL DEMANDS:

Sits at desk approximately 90% of workday. Uses computer approximately 90% of shift, depending upon current projects. Heavy use of phones and email, daily. Occasionally required to handle and move objects weighing up to 50 lbs. over short distances. Must be able to work well under pressure. Occasional weekend duties are required.

EOE