Human Resources Generalist in Glenwood, Illinois at Village of Glenwood

GENERAL PURPOSE:

Under the direction of the Village Administrator, the HR Generalist provides administrative and clerical support for the Village’s Human Resources functions, with a primary focus on payroll processing, recordkeeping, and customer service. This position assists with day-to-day HR operations and supports other administrative office functions, including the building department, cashier support, mail distribution, and assisting residents.

CORE COMPETENCIES:

Customer Service Excellence: Demonstrates professionalism, courtesy, and responsiveness in all interactions with the public and staff.

Attention to Detail: Maintains accurate records and ensures proper documentation in payroll, personnel files, and compliance-related processes.

Effective Communication: Communicates clearly and professionally, both verbally and in writing.

Organizational Skills: Manages multiple tasks, meets deadlines, and maintains organized files and workflows.

Technical Proficiency: Proficient in Microsoft Office and payroll/HR systems.

Confidentiality & Integrity: Handles sensitive employee information with discretion and professionalism.

Teamwork & Collaboration: Supports staff and works cooperatively across departments.

ESSENTIAL FUNCTIONS:

· Processes bi-weekly payroll, including data entry, timekeeping review, and coordination with payroll systems.

· Assists with benefits of administration, including enrollments, changes, and responding to employee inquiries.

· Maintains and updates employee personnel files and HR records in compliance with applicable policies and regulations.

· Assists with recruitment activities, including posting job openings, scheduling interviews, and onboarding new hires.

· Prepares employment verifications and other routine HR-related documentation.

· Assists with tracking leave, attendance, and other employee data.

· Provides front-line customer service to employees and residents, answering basic HR and administrative inquiries.

· Sorts and distributes incoming mail and supports general office operations.

· Provides clerical support to the building department and cashier functions as needed.

· Assists with data entry, report preparation, and recordkeeping for HR and administrative functions.

· Supports compliance with established policies, procedures, and record retention requirements.

· Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Bachelor's degree in human resources, Business Administration, or a related field preferred; OR a combination of education and relevant administrative or payroll experience. Previous experience in payroll processing, clerical work, or an office setting is preferred.

KNOWLEDGE OF:

· Basic payroll processes and timekeeping systems

· Office procedures and recordkeeping practices

· Customer service principles

· Microsoft Office applications

SKILLED IN:

· Data entry and maintaining accurate records

· Organizing and prioritizing tasks

· Communicating effectively with staff and the public

· Maintaining confidentiality of sensitive information

· Using payroll and HR systems (or the ability to learn quickly)

EQUAL EMPLOYMENT OPPORTUNITY:

The Village of Glenwood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.