Human Resources Administrative Support Specia in Louisville, Kentucky at Transcend Credit Union

We are seeking a detail-oriented Human Resources Administrative Support Specialist to provide confidential clerical and administrative support to our Director of Human Resources and, as needed, to Senior Management and the Executive Team. This non-management role supports daily HR operations including payroll and benefits support, data entry, recordkeeping, scheduling, and onboarding coordination.

This position works under direct supervision and follows established policies, procedures, and internal controls. The role does not independently interpret policy or make employee relations or management decisions.

• Deliver consistent, high-quality internal service in support of the Credit Union’s mission and service promises
• Demonstrate professionalism and behaviors aligned with being Respectful, Resourceful, Attentive, Responsive, Accurate, and Appreciative
• Maintain strict confidentiality and integrity at all times
• Comply with all operating procedures, internal controls, and security requirements
• Promptly report suspected policy violations, financial improprieties, or unlawful conduct

• Perform ongoing timecard maintenance to support accurate payroll processing
• Verify time entries and assist with post-payroll reporting
• Support hourly payroll data entry and audits under HR leadership direction

• Assist with employee benefit enrollments, terminations, and status changes
• Support annual Open Enrollment activities
• Assist with reconciliation of monthly benefits invoices for HR review

• Provide administrative support to the Director of Human Resources, including preparation of correspondence, reports, spreadsheets, and forms
• Scan, copy, file, mail, and distribute documents (physical and electronic)
• Prepare new hire packets, onboarding materials, and training documentation
• Maintain accurate employee records and HR files
• Process personnel data changes including address, name, job title, and exemption status updates

• Schedule interviews and send confirmations
• Conduct reference checks and coordinate background, credit, criminal, and bondability screenings
• Process new hire and termination documentation in payroll and performance management systems
• Verify employment eligibility through E-Verify and maintain I-9 documentation

• Track employee evaluation timelines (30/60/90-day, six-month, and first-year reviews)
• Notify managers of upcoming evaluation deadlines and follow up for completion
• Maintain the company vacation calendar and assist with PTO processing
• Prepare bi-weekly attendance and punctuality reports

• Assist with planning and coordination of HR initiatives including Open Enrollment, training days, and employee meetings

• Provide administrative support to Senior Management and Executive Team as assigned
• Perform other duties as needed

Education & Experience

• High School Diploma required
• Bachelor’s degree in Human Resources or related field OR at least two (2) years of HR support experience
• Minimum two (2) years of experience using ADP Workforce Now
• Minimum three (3) years of clerical or administrative experience

Skills & Abilities

• Exceptional attention to detail, accuracy, and organization
• Strong written and verbal communication skills
• Proven ability to handle confidential information with discretion
• Proficiency in Microsoft Office and related systems
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Self-motivated and effective with limited supervision
• Positive, service-oriented attitude and professional presentation
• Ability to uphold and support the Credit Union’s Service Mission and Promises