Parts Assistant in HAGERSTOWN, Maryland at Stephenson Equipment, Inc.

Stephenson Equipment, Inc (SEI), an industry leader in Pennsylvania, Maryland, New York, and D.C. providing sales, rentals, parts and service for construction equipment, cranes, paving, road building and road maintenance equipment, has an immediate need for Parts Assistant in our Hagerstown, MD location.

Duties include, but are not limited to:

• Receive part’s orders from vendors.
• Place and receive order from customers as well as service department.
• Answer phone calls as they come in. Following the calls and inquiries to completion.
• Understand customer’s needs to help achieve desired results.
• Document pertinent information to direct customer to the correct person or department.
• Provide updates to the service coordinator and job technician on parts arrivals.
• Receive and check in Purchase Orders (PO’s).
• Pick, pack, and ship orders.
• Deliver parts to customers.
• Perform physical counts for inventory control with parts management.
• Stock order receiving.
• Look up parts using manufacture websites and parts books.
• Process sales and returns via cash and credit card payments.
• Use yard machine to unload palletized material, plows, hitches, etc.
• Effectively communicate and actively participate within a goal-orientated team environment.
• Actively participate in problem solving and continuous improvement activities.
• Maintain a clean and organized work area.
• Perform other duties as assigned.

Total Compensation Includes:

• Competitive Pay
• Factory Training
• ESOP Eligibility After Requirements Met
• Full Benefits Package on Day 1
• 401k
• Paid Time Off

The best fit to our team will have:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Work performed in a warehouse environment with moderate to loud noise levels. Temperatures vary from season to season. Job requires extended periods of standing and walking. Ability to safely lift up to 75 lbs. on a frequent basis.

The above statements are intended to describe the general nature of the position and may not include all of the duties required of the position. Stephenson Equipment, Inc. is an EEO employer and values diversity. All qualified applicants are encouraged to apply.