Inside Sales Associate in Coraopolis, Pennsylvania at Jani-King International

INSIDE SALES & OFFICE SUPPORT SPECIALIST

Jani-King of Pittsburgh | Pittsburgh, PA

Engage Customers. Drive Results. Represent a Trusted Brand.

Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more — delivering professional cleaning services and unmatched customer satisfaction.

We're looking for a driven Inside Sales Representative to join our Pittsburgh team. In this role, you'll play a key part in driving regional growth through high-volume outbound calling, lead qualification, and appointment setting. Alongside your sales responsibilities, you'll also provide about four hours per week of light administrative support — such as answering calls and scheduling disclosure meetings — helping keep the office running smoothly.

Position Summary

The Inside Sales Representative is responsible for generating new business opportunities through outbound calling, lead qualification, and appointment setting. You'll be the first point of contact for many prospective clients — introducing them to Jani-King's services, asking discovery questions to understand their facility needs, and ensuring a smooth handoff to the outside sales team for in-person follow-up.

In addition to your sales role, you'll provide a small amount of weekly office support by answering incoming calls, routing inquiries, and coordinating schedules for franchise disclosure meetings.

Key Responsibilities

• High-Volume Outreach: Drive outbound sales activity by making 100+ calls per day to targeted businesses across the Pittsburgh region.
• Qualify & Set Appointments: Establish credibility on the phone, document key information, identify fit, and secure qualified, high-value appointments for the outside sales team.
• Lead Follow-Up: Actively follow up with warm leads from inbound inquiries, marketing campaigns, networking events, and prior calls.
• CRM Management: Maintain complete and accurate records of all outreach, conversations, and next steps in our CRM system.
• Partner with Field Sales: Work in lockstep with the outside sales team to align on territory strategies and share lead intelligence.
• Campaign Support: Participate in targeted call campaigns designed around industries, seasons, or special promotions.
• Professional Brand Voice: Represent Jani-King with professionalism and persistence on every call.
• Light Administrative Support (~4 hrs/wk): Support the Pittsburgh office by answering and routing front-desk calls, scheduling franchise disclosure meetings, coordinating calendars, and assisting with general office needs.
• Results Tracking: Monitor activity against daily, weekly, and monthly goals, using performance data to refine prospecting approaches.

What We're Looking For

• Prior telemarketing, inside sales, or outbound calling experience required
• Documented success hitting activity and appointment goals
• Excellent phone presence and rapport-building skills
• Strong organization, note-taking, and follow-through
• Goal-oriented, self-motivated, and thrives in a fast-paced environment
• Proficiency with Microsoft Office and CRM tools
• Team-oriented, positive, and coachable

Why You'll Love Working Here

• Reputation & Reach: Join the most recognized name in commercial cleaning franchising.
• Benefits: Medical, dental, vision, and paid time off/holidays.
• Training & Support: We provide the scripts, tools, and brand power to win.
• Career Growth: A clear path to outside sales or leadership roles.
• Impact: Your pipeline directly fuels regional growth.

Location and Environment

This position is based at our Jani-King of Pittsburgh Regional Office, located at:You'll work on-site in a professional office setting that emphasizes collaboration, performance, and team engagement. The majority of your day will be dedicated to phone-based outreach and CRM work, but you'll also participate in sales meetings, training sessions, and strategy discussions.

Expect a fast-paced, goal-driven culture where leadership is visible, support is accessible, and achievements are recognized.

Apply Today — Let's Grow Together

If you're ready to bring your sales energy, relationship-building skills, and competitive spirit to a role that rewards results, we want to hear from you.

“At Jani-King, we don't just build careers — we build opportunity.”

NO RECRUITERS OR PHONE CALLS, PLEASE