Production Technician (Direct Support Professional) in New Albany, Indiana at Rauch, Inc.

JOB TITLE: Production Technician

DEPARTMENT: Industrial Services

SUPERVISOR'S TITLE: Production Manager

POSITIONS SUPERVISED: Production Workers, Persons Served

JOB STATUS: Full-Time, Non-Exempt

SCHEDULE: Monday-Friday, 8am-4pm

Supervise and coordinate production activities to ensure timely completion of contracts, quality standards, and safe work practices. This role supports individuals with disabilities in a production environment by providing training, oversight, and skill development while maintaining efficient operations.

Production Operations
• Assist in scheduling, job setup, and workflow coordination to meet production goals
• Support completion of contracts in a timely and efficient manner
• Conduct time studies and assist in determining job standards and productivity expectations
• Maintain accurate production records and provide updates on job progress
• Ensure adherence to contract specifications and requirements

Client & Staff Supervision
• Provide supervision, training, and support to production workers and clients
• Train individuals using appropriate instructional techniques aligned with individual plans (PCISP)
• Collaborate with case coordinators to ensure appropriate client placement and participation
• Support skill development and engagement in both work and non-work activities as needed
• Demonstrate empathy and professionalism in working with individuals served

Facility & Equipment Maintenance
• Maintain a clean, organized, and safe production environment
• Ensure workstations are orderly and free of hazards
• Submit maintenance requests and monitor equipment needs

Documentation & Reporting
• Maintain accurate daily production and client work records
• Complete required documentation

• Strong communication and interpersonal skills
• Ability to supervise, train, and support individuals effectively
• Basic knowledge of production processes and quality control practices
• Strong organizational and problem-solving skills
• Ability to work in a team-oriented environment
• Demonstrated empathy and professionalism when working with individuals with disabilities

• Ability to stand, walk, bend, and lift throughout the workday
• Ability to work in an environment with exposure to machinery and production equipment
• Ability to follow safety protocols in a potentially hazardous environment
• Ability to lift and move materials as required by production tasks

• Valid driver’s license, reliable transportation, and proof of insurance

• Ability to operate a forklift (or willingness to obtain certification)

• CPR, First Aid, and Bloodborne Pathogens certification

• Certified Restraint Training

• Core A & B certification

• Completion of required agency and regulatory trainings (e.g., Human Rights, Safety, Medication Administration)

For more information, you may contact Phoebe Curry at pcurry@rauchinc.org.

$350 Sign-on Bonus eligible position.

For a DSP Job Preview Video, click here.

Rauch is a Drug-Free Workplace, an Equal Opportunity/Affirmative Action Employer, and a strong advocate of workforce diversity, including individuals with disabilities and veterans.

Education/Experience Requirements:

High School Diploma or equivalent preferred.

One year experience in industry of facility setting preferred.

One year (+) of college in related area would be accepted in lieu of experience.