HR Generalist (People & Culture Business Partner I) in Lowell, Massachusetts at Rockland Federal Credit Union

There's never been a more exciting time to join us! We're launching a new brand (and a new name, Arise Financial) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.

For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.

If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.

As a People & Culture Business Partner I (HR Generalist), you will support key People & Culture operations throughout the employee lifecycle by providing exceptional administrative and operational support. From onboarding new employees and processing payroll to maintaining HR records and assisting with employee relations, you'll play an essential role in creating a positive employee experience while ensuring accuracy, compliance, and confidentiality. This is an excellent opportunity for an organized HR professional looking to grow their career in a collaborative, people-first environment.

• Maintain employee records and HRIS data, including new hires, promotions, transfers, compensation changes, and terminations.
• Process bi-weekly payroll and related employee data changes, ensuring accuracy and timely completion.
• Coordinate onboarding and offboarding activities, including employment documentation, system updates, and orientation support.
• Run HR reports, audits, and compliance reviews to maintain data integrity and support regulatory requirements.
• Respond to employee inquiries regarding policies, procedures, payroll, benefits, and general HR processes.
• Serve as a scribe during employee relations meetings and maintain accurate, confidential documentation.
• Support recruiting activities by coordinating interviews, scheduling candidates, and assisting with hiring logistics.
• Assist with HR projects, process improvement initiatives, compliance audits, and other People & Culture programs.
• Provide administrative support to the People & Culture team while delivering outstanding internal customer service.
• Ensure all employee information is handled with the highest level of confidentiality and professionalism.

• One to three years of experience in Human Resources, payroll, administration, operations, or a related field.
• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Experience working with Human Resource Information Systems (HRIS); ADP Workforce Now experience preferred.
• Payroll processing or payroll administration experience preferred.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
• Excellent communication and interpersonal skills with a strong customer service mindset.
• Ability to maintain confidentiality, exercise sound judgment, and handle sensitive employee information with discretion.
• Experience working in a regulated, compliance-focused, or financial services environment preferred.
• HR certification (PHR, SHRM-CP) or progress toward certification is a plus.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $64,000 - $68,000 per year, excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.

This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.

At this time, the Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “The Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, we will not provide sponsorship for the candidate to work in the United States.

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