Area Director of Catering and Conference Services at LaPlaya Beach & Golf Resort, a Noble House Resort – Naples, Florida

WORK in PARADISE:

Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in Naples.

LaPlaya Beach and Golf Resort and the Inn on Fifth is seeking a dynamic and strategic Area Director of Catering and Conference Services to lead our catering and conference services teams. This individual will drive revenue growth, elevate guest experiences, and strengthen our market presence by overseeing all sales, catering and event operations. The ideal candidate is an inspiring leader with a proven track record in hospitality sales and passion for service excellence, and strong relationships within the meetings, events, and leisure markets.

• Account solicitation, development of group accounts and sales/catering production, training, and coaching of all catering sales team
• Assist banquet teams to operate in for-profit
• Responsible for direct sales activities and even management
• Coordinate and oversee all hotel special events
• Draft policies, forecast resort activity and set objectives
• Provide facility tours and site inspections for clients and potential clients, in conjunction with sales managers
• Interact with sales to ensure that clients’ plans are implemented
• Ensure that accounting receive accurate information on services used
• Plan menus with Culinary and Food & Beverage for groups when needed and design BEOs detailing client needs for implementation by operational departments
• Maintain booking activity in accordance with established goals
• Monitor sales, catering, and meeting room rental activity and productivity of all catering personnel on an ongoing basis
• Develop and implement yearly and monthly catering sales and marketing strategy plans
• Determine meeting/food & beverage requirements, including audio visual needs and schedule accordingly
• Maintain a calendar of upcoming groups and events and important deadlines to share with the entire hotel team
• Ensure completion of all forms within the department (call, lost business, weekly recaps, contracts, proposals, banquet event orders, etc.)
• Develop the departmental budget for Catering services
• Develop and implement yearly and monthly catering sales and marketing strategy plans
• Manage budgets and control costs in relation to revenue ensuring sales, catering and marketing expense will be in line with budgeted percentage
• Interview, hire and train new Catering team
• Anticipate client and guest needs and ensure satisfaction
• Review and submit payroll for Catering team
• Review event bills for accuracy, and approve payments
• Conduct post-event evaluations in order to determine how future events could be improved

Education & Experience:

• 5-10 years' experience in Catering Management
• Associate degree or equivalent from a 4-year institution in Events Management/related field preferred
• Proficient in computer applications such as Excel, Word, Outlook and PowerPoint
• Strong written and verbal communication skills

Physical Demands:

• Ability to work long hours as needed
• Ability to lift 25 lbs.
• Ability to stand for extended periods of time
• Ability to squat and bend

Mental Demands:

• Read, write and speak English fluently
• Ability to communicate effectively with the public and other colleagues
• Impeccable work ethic and excellent organizational, time management, and communication skills
• Attention to detail
• Able to work independently and follow directives from leadership

Our CULTURE:

The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.

Unique Hotels attract Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family.

LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness:

LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.

LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

The OFFER:

You will be rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, complimentary meals, Resort discounts, flexible scheduling, company provided training and certifications, tuition reimbursement and much more.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Come and be a part of the excitement and spend every day in sunny paradise!