Dispatcher/Logistics Coordinator - Flat Division in Hamilton, Ontario at Joseph Group

Joseph Transportation Group is proud to be one of Canada’s Best Managed Companies, a recognized Top Fleet Employer, and a Best Fleets to Drive For award recipient. We are a national leader in transportation and logistics, committed to safety, service excellence, and continued growth.

Are you an energetic go getter, who wants to further their career with a fast paced and growing company? Then a position as a Logistics Coordinator/Dispatcher at Joseph Transportation Group might be the change you are looking for.

Here at Joseph Transportation Group, we are in the business of achieving goals, whether they are goals of customers, our business, or our employees. We know that the trucking business isn’t always easy, but if you’re the type of person that will put in the time and the effort, we’re the type of business that recognizes what our employees do and reward you for being a true professional. This means helping you get to where you want to be.

Who You are:

• You’re an excellent problem solver and an achiever.
• You like to show results and exceed goals. You are a team player.
• You push yourself consistently for exceptional results.
• You cooperate easily and gain trust quickly.
  
  

Application question(s):

• Do you have experience using Truckmate?
• How many years of dispatching experience do you have?
• How many years of Knowledge of MTO/DTO regulations experience do you have?
• How many years of Truckload or LTL dispatch experience experience do you have?
• As part of the process, we ask that all interested candidates complete our Cultural Index survey. If you could please so that by copying and pasting the following link in your browser: https://go.cultureindex.com/p/p6B8G7ePIXC

Job Overview

This position under the direction of the General Manager, the Logistics Coordinator/Dispatcher will primarily be responsible for overseeing load planning and dispatch. This position will also coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly. The successful candidate must be resourceful in ensuring that our client’s needs are being fulfilled, while maintaining full compliance with applicable legislation and company protocol. Flexible hours, including nights, weekends, and holidays with occasional overtime are required

Key Responsibilities

This position under the direction of the General Manager, the Logistics Coordinator/Dispatcher will primarily be responsible for overseeing load planning and dispatch. This position will also coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly. The successful candidate must be resourceful in ensuring that our client’s needs are being fulfilled, while maintaining full compliance with applicable legislation and company protocol. Flexible hours, including nights, weekends, and holidays with occasional overtime are required.

Duties/Responsibilities:

• Ensure the drivers have the proper instructions to perform their duties safely.
• Schedule deliveries and pickups with Customers and assign trucks/drivers to the loads.
• Generate necessary paperwork for loads and collect completed paperwork from Drivers.
• Ensure Drivers complete paperwork properly.
• Act on opportunities that would increase efficiency for both the Company and the customer.
• Dispatch drivers and owner operators using a fair and consistent approach.
• Coordinate the daily assignment of company and contracted resources to maximize equipment utilization and payload while maintaining a high level of customer service.
• Contact customers to generate backhauls and minimize empty miles.
• Coordinate the servicing and inspection of equipment with the shop personnel.
• Ensure trailer washes are completed where required.
• Ensure all orders and trip events are recorded in Truckmate in an accurate and timely fashion.
• Ensure that the driver has adequate time to perform his duties safely and within the Hours-of-service regulations.
• Ensure all drivers and equipment meet regulatory compliance. Assign the proper equipment for the various job requirements.
• Listen to all driver concerns and act on them appropriately.

Education & Experience

• High School Diploma required
• Two to three years of related experience and/or training.
• Good knowledge of the transportation industry.
• Experience in bulk and/or tank/waste & flatbed is desirable.

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Job Type: Full-time

Pay: $50,000-$60,000

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• RRSP match
• Vision care

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Work Location: In person