Warehouse Team Lead in Toronto, Ontario at Summerhill Market

Full-time | Summerhill Market Warehouse | Toronto

Summerhill Market isn’t your typical grocery store. We’re a Toronto boutique grocer known for scratch-made prepared foods, freshly baked treats, and on-trend ingredients that food lovers can’t get enough of. We move fast, stay ahead of the curve, and never settle for “good enough.” Our mission? To delight customers with every visit — whether that’s helping them discover something new or making their day with genuine service.

Behind our stores is a busy warehouse and food production network responsible for ensuring our teams receive the right products, in the right quantities, at the right time.

We're looking for a hands-on Warehouse Team Lead to support our daily warehouse operations, with a strong focus on receiving, accurate product labelling, inventory control, organization, and safe operation of a Counterbalance Electric Forklift.

This is a working leadership position. You'll lead by example, work alongside the team, and help ensure products are received, labelled, stored, picked, and distributed accurately, safely, and efficiently.

• Lead and support daily receiving, verifying incoming shipments against purchase orders and receiving documentation
• Inspect deliveries for product, quantity, quality, condition, temperature, and accuracy before accepting and storing inventory
• Accurately receive products within our inventory/ERP system and investigate discrepancies
• Communicate shortages, damages, incorrect deliveries, and receiving concerns promptly
• Work with Purchasing, Production, retail stores, vendors, and other internal teams to resolve inventory issues
• Support inventory counts, product rotation, replenishment, and overall inventory accuracy
• Maintain organized receiving, cooler, freezer, dry storage, and staging areas

• Ensure incoming and outgoing products are accurately labelled, dated, identified, and stored in the correct location
• Print, verify, and apply product, inventory, location, and shipping labels as required
• Review product codes, descriptions, quantities, dates, and store/destination information for accuracy
• Ensure products can be easily identified and traced throughout the warehouse
• Correct labelling errors promptly and coach team members on proper procedures
• Support improvements to labelling and inventory processes to reduce errors and increase efficiency

• Perform and oversee shipping and receiving, picking, packing, put-away, staging, quality checks, and order preparation
• Ensure store and production orders are picked accurately and prepared for distribution on time
• Safely operate a Counterbalance Electric Forklift, pallet jacks, and other warehouse equipment
• Load, unload, move, stack, and organize pallets safely and efficiently
• Maintain proper FIFO rotation and storage procedures
• Keep the warehouse clean, organized, safe, and inspection-ready
• Support retail stores and other Summerhill Market operations as required

• Provide day-to-day direction and support to Warehouse team members
• Assign work, communicate priorities, and ensure daily tasks are completed accurately and on time
• Train and coach employees on receiving, labelling, inventory, equipment operation, food safety, and warehouse procedures
• Lead by example with an all-hands-on-deck approach to daily operations
• Identify operational challenges, communicate concerns, and help develop practical solutions
• Support SOP development, employee training records, and continuous improvement initiatives

• Promote a safe working environment and ensure warehouse health and safety procedures are consistently followed
• Ensure forklifts and warehouse equipment are operated safely and required inspections are completed
• Identify and report hazards, damaged equipment, unsafe storage, or other workplace concerns
• Follow food safety, sanitation, temperature control, and workplace health and safety requirements

• Previous experience in warehouse, receiving, inventory, distribution, grocery, or food and beverage operations
• Previous Team Lead, Supervisor, or senior warehouse experience preferred
• Minimum 2 years of forklift experience preferred; Counterbalance Electric Forklift certification/licence is a strong asset
• Strong experience with receiving, product labelling, inventory control, picking/packing, and put-away
• Excellent attention to detail and commitment to accuracy
• Comfortable working with ERP/inventory systems, computers, scanners, and label-printing systems
• Strong organizational, communication, and time-management skills
• Able to prioritize effectively and work with urgency in a fast-paced environment
• Comfortable working independently while leading and supporting a small team
• Physically capable of standing, walking, bending, and safely lifting up to 50 lbs
• Food Handler Certification is an asset
• Flexible availability based on operational requirements

• Weekly pay
• Employee discount on gourmet groceries and prepared meals
• Employer-paid benefits for full-time employees
• Opportunities for training, development, and career growth
• A dynamic, inclusive workplace that celebrates its people
• Complimentary work swag (we’ll keep you looking sharp)
• A hands-on environment where your ideas and contributions matter

If you're an experienced warehouse professional who takes pride in accuracy, organization, and getting things done right, we'd love to meet you. This is an opportunity to take ownership of day-to-day operations while working alongside a team that plays an important role in keeping Summerhill Market moving.

Bring your leadership skills, attention to detail, and hands-on approach—we can't wait to meet you.

At Summerhill Market, we are an equal opportunity employer that values and encourages diversity in the workplace. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by local law. Should you require an accommodation at any point during the recruitment process, please let us know and we will be happy to accommodate.

The purpose of this document is to provide a general summary of essential responsibilities for this position and is not an exhaustive list. Duties, assignments, and other responsibilities may differ for similar positions based on business needs of each location.