Tracking & Monitoring Specialist in Ames, Iowa at Woodward Community Based Services

Position Summary:

The Tracking and Monitoring Specialist supports court-referred youth by delivering structured oversight, accountability, and consistent communication between clients, JCS staff, and community partners. This position plays a vital role in maintaining program integrity by ensuring timely reporting, facilitating collaborative problem-solving with supervisory staff, and supporting client progress within the judicial district. The Specialist upholds confidentiality and agency standards while fostering strong working relationships with JCOs, schools, families, and other key stakeholders.

Work Environment:

Working indoors at facilities, potential exposure to communicable diseases, and potential for cuts and bruises. Primarily office-based with travel to various centers within the state of Iowa. May require flexibility in working hours to address clinical needs and emergencies.

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Provide tracking and monitoring services to JCS-referred clients in the judicial district (SL)

• Administer and report Alcohol and Drug Testing (EI)

• Provide Electronic Monitoring Services (SL)

• Perform random, unannounced post-curfew face-to-face checks on assigned clients at a frequency requested by JCS (EI)

• Communicate with all collateral contacts of clients (i.e., School, JCO, Family, etc.) (OC)

• Coordinate with the supervisor in assessing the overall program to identify any changes needed for optimum functioning (GC)

• Inform Supervisor of all relevant situations (OC)

• Be available to JCS for information, support, and help (D)

• Work directly with the district JCOs (D)

• Provide accurate written documentation of all contact with clients, both face-to-face and collateral (OC)

• Provide accurate written documentation of all phone calls with clients and collateral contacts (OC)

• Contact school officials for updates on attendance and behavior (OC)

• Track active caseload, admits, and discharges of Tracking and Monitoring services (SR)

• Abide by The Health Insurance Portability and Accountability Act of 1996 (42 USC & 201 et seq.) (SR)

• All other duties as assigned (D)

Key: D: Democracy; OC: Open Communication; EI: Emotional Intelligence; SL: Social Learning; SR: Social Responsibility; NV: Nonviolence; GC: Growth & Change