Customer Pickup Clerk in Newark, New Jersey at Fabuwood Cabinetry Corp

Position Summary:
We are looking for a reliable, bilingual (English/Spanish) Pickup Clerk. This role ensures that all cabinet orders are accurately prepared, verified, and released on time, providing excellent service to customers, drivers, and internal teams. The Pickup Clerk is responsible for maintaining smooth, safe, and efficient pickup operations while proactively resolving issues and supporting the warehouse team.

Schedule: Monday - Thursday 7:30am-4:30pm and Friday 7:30am-12:00pm

Key Responsibilities

• Greet customers professionally and provide exceptional service
• Process and release pickup orders accurately and efficiently
• Verify orders for accuracy, completeness, and condition
• Stage and prepare orders with warehouse staff to ensure on-time pickups
• Communicate clearly with customers, drivers, and internal teams
• Take initiative to solve issues in real time and escalate when needed
• Maintain an organized, clean, and safe pickup area
• Follow company SOPs, safety procedures, and operational standards
• Help improve processes and support the team to meet departmental goals
• Stay flexible to handle overtime, early/late shifts, or weekend work during peak periods

Skills and Qualifications

• Bilingual in English and Spanish (required)
• Customer service experience preferred, warehouse or logistics experience (required)
• Strong attention to detail and organizational skills
• Ability to multitask and work in a fast-paced environment
• Proactive, solutions-focused, and able to handle irate or high-pressure situations calmly
• Strong communication and team leadership abilities
• Comfortable using Microsoft Office, Outlook, Teams, Excel, or internal systems

Benefits:

• Weekly pay
• Company Matching 401 (K) program
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Insurance
• Paid Time Off
• Paid Holiday

Fabuwood Description

Fabuwood is the leading kitchen cabinet manufacturer in the United States. We believe that your kitchen cabinets should help develop a sanctuary that offers a perfect balance of functionality and ambiance. With a range of styles, materials and finishes available, Fabuwood Corp. offers a multitude of options catering to your specific taste and needs. We make building a luxury kitchen affordable, without compromising on comfort, quality and efficiency.