Business Office Manager in Anacortes, Washington at Cypress Olympus

Cypress Assisted Living is seeking an experienced and detail-oriented Business Office Manager (BOM) to support our assisted living community in Anacortes, Washington. This role plays a critical part in ensuring accurate financial operations, resident billing, and regulatory compliance, while serving as a collaborative partner to leadership and support teams.

• Manage resident financial files related to admissions, billing, collections, and accounts receivable in compliance with regulatory requirements
• Prepare and submit accurate and timely billing for private pay, state agencies, Medicare, VA, and other payors
• Actively manage the collections process and resolve account discrepancies
• Maintain facility licenses and proof of insurance documentation
• Administer and reconcile resident trust accounts and petty cash
• Complete month-end close activities and prepare required financial reports
• Review payment policies with residents and responsible parties upon admission
• Document and maintain business office processes and procedures
• Support census tracking, cash receipts, deposits, and system updates
• When assigned, provide support or oversight to HR/Payroll designees and business office staff
• Partner with other Business Office Managers to ensure consistency and best practices across communities

• High school diploma or equivalent required
• Bachelor’s degree in Accounting or Business preferred
• Valid driver’s license required
• Minimum of three (3) years of experience in accounts receivable, billing, or collections
• Prior office or administrative experience (healthcare or long-term care preferred)
• Experience in assisted living, skilled nursing, or senior care environments strongly preferred
• Strong attention to detail, organization, and follow-through
• Ability to communicate clearly and professionally with residents, families, vendors, and leadership

• Supportive leadership and collaborative culture
• Opportunity to partner closely with operations and HR leadership
• Meaningful work supporting residents and families
• Stability within a growing senior living community