Benefits Specialist II in St. Louis, Missouri at McCarthy Building Companies, Inc.

POSITION SUMMARY

• Serve as a Tier 2 resource for complex employee and HR questions related to health, welfare, and wellbeing programs.
• Provide clear guidance on plan options, eligibility, coverage, claims, life events, and recognition program questions.

• Support and execute wellbeing programs and campaigns, including events, participation tracking, and feedback collection.
• Lead wellness and mental health champion activities, including meetings, toolkits, and communications.
• Partner with Benefits leadership to support campaigns, roadshows, and webinars.

• Assist with open enrollment and ongoing benefits administration, including system testing, life event support, and audits.
• Reconcile benefit invoice payments and partner with internal stakeholders to support resolution.
• Coordinate with Payroll, carriers, and internal partners to ensure accurate deductions, eligibility, and data integrity.
• Support benefits data management and system issue resolution with the Benefits Technology and Compliance team.

• Track participation and engagement data to identify opportunities for program and communication improvements.
• Document recurring issues and feedback to improve processes and clarify benefits communications.

• Partner with HR, HR Service Center, Payroll, Safety, and vendors to deliver a coordinated benefits experience.
• Support cross-functional benefits, wellbeing, and Total Rewards initiatives.
• Represent Total Rewards in meetings and projects as assigned.
• Perform other related duties and special projects in support of Total Rewards and Health and Wellbeing strategies.

QUALIFICATIONS

• Bachelors degree in Human Resources, Business, Health Promotion, or a related field, or an equivalent combination of education and experience.
• 24 years of experience in benefits, wellbeing, HR, or related HR operations, preferably with exposure to health and welfare plans.
• Experience supporting employee and HR benefits inquiries, issue resolution, or case management strongly preferred.
• Knowledge of health, welfare, and wellbeing benefit programs, including medical, dental, vision, disability, life, EAP, mental health, and wellness programs.
• Strong customer service skills with the ability to handle sensitive matters with empathy, professionalism, and confidentiality.
• Strong verbal and written communication skills, including the ability to explain complex information clearly.
• Analytical and problem-solving skills with strong attention to detail and accuracy.
• Proficiency with HRIS or benefits systems and Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment and meet deadlines.
• Ability to build strong working relationships with employees, leaders, vendors, and HR partners.
• Alignment with McCarthys values and commitment to employee health, safety, and wellbeing.
• Periodic travel to offices or jobsites for events, roadshows, or training.
• Standard business hours with occasional extended hours during peak periods such as open enrollment or major program launches.

McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.

NOTICE TO EXTERNAL SEARCH FIRMS: McCarthys Talent Acquisition Team is the only authorized representative permitted to engage with external search firms, staffing agencies, or other third-party recruiting partners. McCarthy maintains an Approved Agency List for recruiting partners, which is reviewed and updated annually.

McCarthy will only consider submissions from agencies with a signed fee agreement in place for the current year. McCarthy does not accept unsolicited resumes, candidate submissions, or referrals from agencies that do not meet these requirements.

If a candidate is submitted without an active agreement, McCarthy will have no obligation to pay any fees and reserves the right to contact, engage, interview, or hire such candidate(s) without any financial or other responsibility to the submitting agency. Unsolicited resumes, including those sent directly to hiring managers or other employees, will be considered the property of McCarthy.

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