Lead Technician in Austin, Texas at Watchtower

• Lead water, fire, and mold mitigation projects
• Manage technicians onsite
• Complete initial job walkthroughs and setup
• Document moisture readings, photos, and daily progress
• Ensure proper equipment placement and drying strategy
• Maintain documentation quality and job profitability standards
• Communicate professionally with customers and management
• Respond to emergency after-hours calls as part of rotation

• Restoration or mitigation experience required
• Leadership experience preferred
• Strong communication and organizational skills
• Ability to work independently and make field decisions
• Valid driver’s license required
• IICRC certifications preferred

• Water mitigation experience
• Drying equipment knowledge
• Xactimate or restoration documentation familiarity
• Customer service and conflict resolution skills

• Clear advancement path into Project Management
• High-growth company environment
• Paid training and certifications
• Overtime opportunities
• Performance-driven culture with leadership development

• Monday–Friday
• On-call rotation required
• Emergency response work after-hours as needed

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