Assistant Manager - STORAGE in Horseshoe Bay, Texas at TJO 10 X 10 MANAGEMENT, L.P.

OVERVIEW

Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Marble Falls, TX area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.

ESSENTIAL JOB DUTIES

• Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
• Serve and guide new customers through rental processes and agreements.
• Follow up with clients and converting telephone and walk-in inquiries into rentals.
• Provide best-in-class customer service to existing customers.
• Greeting customers promptly, enthusiastically, and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
• Record keeping.
• Perform other duties as assigned.

QUALIFICATIONS

• High level of customer service skills
• Excellent interpersonal and communication skills – both on the phone and in person
• Hospitality background
• Retail sales background
• Basic MS computer skills