Family Services Specialist I in Chesapeake, Virginia at City of Chesapeake Human Resources
NewSalary: $55854 - $55854Industry: Government/Civil ServiceJob Function: Customer Service
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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Job Description
Working Title of Vacant PositionFamily Services Specialist I
Job Type: Full Time
Posting Type: City Employees Only
Number of Vacancies: 1
Department: HUMAN SVCS
Division: HS-SS FAMILY SERVICES
Requisition Number: 2026404
Number of hours worked per week: 40
Work Schedule: 8 am – 5 pm; Monday – Friday Schedule varies depending on operational needs Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA (100 Outlaw Street)
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
Job Description:
The position uses a family-centered, safety-focused, and collaborative approach to assess family strengths, needs, risks, and protective capacities; develop and monitor individualized service plans; coordinate services; and support meaningful, sustainable outcomes.
The position may serve children living with parents or caregivers, temporarily with relatives or kin, or long-term with relatives or kin while maintaining appropriate parental relationships and visitation.
Key Responsibilities:
The position requires balancing child safety with family preservation, recognizing that family preservation must never compromise child safety. Decisions are based on each child and family’s circumstances and applicable laws, regulations, policies, and professional standards.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications:
Preferred Qualifications:
Job Open Date: 08/13/2026
Job Close Date: 08/23/2026
Open Until Filled: No
Special Instructions to Applicants:
Job Type: Full Time
Posting Type: City Employees Only
Number of Vacancies: 1
Department: HUMAN SVCS
Division: HS-SS FAMILY SERVICES
Requisition Number: 2026404
Number of hours worked per week: 40
Work Schedule: 8 am – 5 pm; Monday – Friday Schedule varies depending on operational needs Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA (100 Outlaw Street)
Position Driving Requirement: R - Routine
Pay Basis: Semi-Monthly
Advertised Salary:
$55,854 / annually
Actual starting salary based on qualifications and experience
Actual starting salary based on qualifications and experience
Job Description:
Family Services Specialist I
The Family Services Specialist I provides professional social work services to children and families through the Department of Human Services’ In-Home Prevention Services program. The position partners with families, children, relatives, community providers, and other support systems to promote child safety, permanency, and well-being while supporting children safely within their homes and communities whenever possible.
The position uses a family-centered, safety-focused, and collaborative approach to assess family strengths, needs, risks, and protective capacities; develop and monitor individualized service plans; coordinate services; and support meaningful, sustainable outcomes.
The position may serve children living with parents or caregivers, temporarily with relatives or kin, or long-term with relatives or kin while maintaining appropriate parental relationships and visitation.
Key Responsibilities:
- Engage families and support systems in assessment, case planning, and decision-making.
- Assess child safety, family functioning, risks, strengths, and protective capacities.
- Develop, implement, and monitor individualized, behavior-based service and safety plans.
- Coordinate services with community providers, schools, healthcare organizations, and other partners.
- Conduct home visits, interviews, field contacts, and other required case activities.
- Monitor progress, reassess needs, and adjust services as circumstances change.
- Provide case management, counseling, education, referrals, advocacy, and supportive services.
- Respond to crisis situations and address identified safety and family needs.
- Maintain accurate case records, assessments, reports, correspondence, and required documentation.
- Participate in case consultations, team meetings, staffing, court proceedings, and administrative reviews.
- Maintain confidentiality and comply with applicable laws, regulations, policies, and professional standards.
- Establish effective working relationships with families, coworkers, community partners, and other stakeholders.
- Maintain current knowledge and skills through required training and professional development.
- Conduct training for service providers and participate in provider certification and recertification activities, as assigned.
- Rotate through service areas such as CPS, foster care, and adoption.
- Perform other related duties as assigned.
The position requires balancing child safety with family preservation, recognizing that family preservation must never compromise child safety. Decisions are based on each child and family’s circumstances and applicable laws, regulations, policies, and professional standards.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT:
In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below:
1) A minimum of a bachelor’s degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor’s degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services-related area.
To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.
SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards.
SPECIAL REQUIREMENTS:
Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.
In order to be evaluated for vacancies in the Family Services Specialist job series, applicants shall possess the qualifications outlined in (1) OR (2) below:
1) A minimum of a bachelor’s degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor’s degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services-related area.
To be considered for promotion, persons currently employed in the Family Services Specialist job series by a local department prior to January 1, 1999, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.
SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards.
SPECIAL REQUIREMENTS:
Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.
Preferred Qualifications:
- Experience writing court documents such as court reports, Emergency Removal and Protective Order affidavits.
- Experience interviewing individuals to obtain detailed information and then produce a written document that accurately explains information obtained during the interview in a detailed and easily understood manner.
- Willing to work Emergency Duty shifts as assigned.
- Currently work for Virginia Department of Social Services (VDSS).
- Prior VDSS experience in Child Welfare.
- 6 months experience in Child Welfare.
- Experience or knowledge of OASIS and/or Peer Place
- Strong typing/data entry skills and also be able to follow 24 hour case documentation requirements.
- Excellent customer service skills.
Job Open Date: 08/13/2026
Job Close Date: 08/23/2026
Open Until Filled: No
Special Instructions to Applicants:
Drug Screening: MARIJUANA
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver’s license (CDL) or is a sworn law-enforcement officer/deputy.
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Job Location
Chesapeake, Virginia, 23322, United States
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