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Facility Maintenance Technician at G and H Towing Company – Galveston, Texas

G and H Towing Company
Galveston, Texas, 77554, United States
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About This Position

Job Summary

The Facilities Maintenance Technician will be responsible for inspecting, maintaining, and repairing mechanical, electrical, plumbing, and HVAC systems to ensure optimal operating results. The successful candidate will oversee the company’s facility operations while remaining in compliance with local, state, and federal regulations.

Key Interactions

G&H Employees, G&H executive leadership, senior client leadership, mariners, industry associations, and 3rd party vendors

Job Responsibilities, Required Knowledge, Skills

  • Ability to acknowledge requests for services which may include but are not limited to requests for: furniture maintenance and repair, door closer repair and installation, gate access, HVAC units, cabinet relocation and installation, light bulb replacement and troubleshooting, ceiling tile replacement, minor floor and carpet repairs, picture hanging, and Mobile Ops facilities routines, etc.
  • Ability to always communicate effectively and professionally
  • Ability to communicate with the facilities supervisor and the facilities service help desk function to execute requests for services and to close out requests for services promptly
  • Ability to complete a monthly maintenance schedule for each dock in Galveston, Freeport, and Houston as requested
  • Ability to complete detailed preventative maintenance schedule for each of the docks to include gates (LiftMaster CAPXLV & SL300 Operator is a plus), fencing, lighting, grounds, supply Connex facilities, docks, railing, equipment, gangways, or other assigned structures
  • Ability to maintain confidentiality in all matters and areas of the organization
  • Ability to manage multiple demands simultaneously while maintaining service standards
  • Ability to operate a forklift or dock crane
  • Ability to perform physical tasks such as lifting, painting, climbing a ladder, and working with tools as required
  • Ability to perform routine walkthroughs of facilities to assess general conditions as required
  • Ability to understand and execute complex oral and written instructions
  • Ability to work independently with minimal or no guidance
  • Adhere to all company policies and procedures
  • Assist all department personnel as required and requested
  • Excellent written and verbal communication skills
  • Interpersonal skills, including self-awareness and the ability to deal professionally with others and always make professional judgments
  • Must be a team player and support the mission, vision, and goals of G&H Towing and the department
  • Must be service-oriented and customer-centric to all internal and external customers
  • Proven ability to troubleshoot, test resolutions, and escalate common issues
  • Proven analytical and problem-solving skills
  • Strong communication, organizational, analytical, time management, problem-solving, and planning skills
  • Update and overall maintenance of company facilities as assigned

Education & Experience

  • A High school diploma or GED is required; an advanced degree is preferred; extensive experience may be considered in lieu of education
  • Attention to detail and problem-solving skills
  • Excellent interpersonal skills
  • Requires proficiency with computer hardware and software to include Microsoft Office applications, using a computer with a keyboard and mouse, navigation with a web browser, checking and sending email, and use of internet search engines

    • Required Licensure & Certifications

  • Requires an active and valid driver's license
  • Requires a driving record free from moving violations, accidents, driving-related convictions, or points within three years
  • Requires a Transportation Worker’s Identification Credential (TWIC) or the ability to obtain

    • Working Conditions

  • Work hours will be assigned based on business needs; however, work hours will typically be Monday-Friday from 7:30 am to 4:00 pm. By request from the department manager or department director. Work hours may include irregular hours to assist in completing special tasks or assignments
  • Out-of-regional travel may be required to attend training, seminars, or work-related events
  • Work will be performed at company facilities and dock locations
  • May be required to perform duties aboard tug vessels, including working in outdoor and maritime environments, in accordance with operational requirements.

    • Special Projects

  • Assist the management and or executive team when requested to complete special projects and complete all assignments within a negotiated time frame established by the department manager
  • Completion of other duties as assigned by the department manager, as it relates to the program and position

    • Behavioral Competencies

    Time Management

      Candidate is comfortable with goal setting and working in a team settingExcellent time management skills and ability to multitask and prioritize work
    Team Work

  • Candidate is autonomous, self-motivated to complete work-related tasks and solve problems, reliable, customer service oriented, and intrinsically driven to collaborate with and help the organization achieve the overall department visions and goals
  • Candidate should be comfortable working autonomously and as a team, while always maintaining professionalism
  • Candidate understands the urgency of ensuring business continuity and will set and manage reasonable expectations for stakeholders regarding the resolution of issues
    • Lisetening

  • Candidate must be able to understand and act upon verbal direction or explanation of support needs
    • Resourcefulness

  • Candidate will not hesitate to share creative or innovative ideas that will yield efficiency or provide a resolution to needs or problems.
  • Candidate will be proactive, working cross-functionally as needed to provide answers and solutions
    • Essential Job-Related Physical & Mental Requirements

    Physical:

  • Ability to ascend and descend stairs
  • Ability to bend, twist, kneel, stoop, and or reach for items
  • Ability to detect and write effectively
  • Ability to handle objects
  • Ability to have visual acuity to operate a motor vehicle and observe objects within the work setting
  • Ability to hear with or without aid
  • Ability to move around within an office setting and or other locations as needed
  • Ability to operate office equipment
  • Ability to push, pull, and or squat
  • Ability to remain in a stationary position for long periods
  • Ability to transport, adjust, and or move items up to 50 lbs
  • Ability to have visual acuity to operate a motor vehicle and observe objects within the work setting

    • Mental:

  • Ability to accept constructive criticism
  • Ability to anticipate needs
  • Ability to cultivate a positive working environment
  • Ability to express oneself clearly and effectively, orally and in writing, and use ethical and professional judgment
  • Ability to deal professionally, ethically, and effectively with customers, co-workers, vendors, and the public, including providing professional courtesy, tact, decision-making skills, prompt responsiveness, efficiency, and courteous customer service and assistance to all
  • Ability to maintain regular attendance
  • Ability to meet deadlines
  • Ability to be professional and use professional judgment 100% of the time
  • Ability to multitask and plan time efficiently 100% of the time
  • Ability to perform job description and duties with minor supervision
  • Ability to reason and analyze effectively
  • Ability to solve practical problems as they relate to the position
  • Ability to understand, communicate, and comprehend information in English
  • Ability to work professionally with others 100% of the time
  • Required to pass and maintain all mandatory training
  • Requires the ability to work collaboratively in a team setting
  • Requires the ability to treat everyone professionally with courtesy, decency, and respect

    • Worksite Environmental Conditions

  • Ability to work alone
  • Ability to work closely with others
  • Ability to work long and or irregular hours
  • Potential exposure to tobacco products
  • May be exposed to excessive noises
  • May be subjected to both inside and outside environmental conditions, which include variations in temperature, dampness, humidity, heat, and cold
  • May be subjected to exposure to fumes, dust, gases, and or chemicals
  • May be subjected to water and or liquids
  • Travel by motor vehicle, van, bus, or plane
    • We are an equal opportunity employer and prohibit unlawful discrimination per federal, state, and local laws. We value diversity and are committed to being an inclusive environment for all candidates and employees representing a variety of backgrounds, perspectives, and skills. All employment is based on qualifications. Qualified individuals must be able to perform all the functions listed in the job description with or without reasonable accommodation as based on ADA requirements.

    Job Location

    Galveston, Texas, 77554, United States

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