OFFICE MANAGER at PA TREATMENT & HEALING – East Stroudsburg, Pennsylvania

DEFINITION:

The Office Manager is employed for full-time or part-time services at the discretion of the President. The Secretary serves under the direct supervision of the Facility Director and/or the Project Director.

TASKS, DUTIES, AND RESPONSIBILITIES:

The Office Manager’s tasks shall include, but are not limited to the following:

1. Assist the Facility Director with the business of the office.
2. Monitor and complete authorizations with insurance companies and local SCAs prior to and during the clients treatment.
3. Monitor client Medical Assistance eligibility daily for specified clients.
4. Assist clients with filing out of appropriate insurance forms.
5. Prepare monthly billing invoices and submit them to the Corporate Office by the specified day.
6. Facilitate and organize office systems in a manner which enables clear communication among all supervisors/staff.
7. Responsible for typing, copying, and filing.
8. Answer phones and great visitors in a pleasant and professional manner.
9. Process all incoming and outgoing correspondence.
10. Complete client status reports and client rosters and Master client lists.
11. Process monthly supply orders once approved by the Program Manager and Regional Director and forward to the Corporate Office.
12. Handle all client information in a confidential manner, as per HIPPA law 255.5
13. As needed supervise office secretary.

PHYSICAL REQUIREMENTS:

1. Ability to complete training in Safe Crisis Management and implement its practices and techniques in accordance with Agency policy.
2. Capable of driving company vehicles as needed.
3. Ability to complete and pass training in First Aid and CPR.

SKILLS, KNOWLEDGE, AND ABILITIES:

1. Ability to accurately type approximately 65 words per minute.
2. Possess exceptional working knowledge of computer software and hardware operations.
3. Create spreadsheets, databases, and forms, within the software provided.
4. Proficient in all office procedures and equipment operations.
5. Work independently in the completion of assignments.
6. Possess excellent written and verbal communication.
7. Handle multiple tasks and projects in an organized manner.
8. Possess positive values and ability to exhibit good moral judgment
9. Ability to comprehend and abide by the Agency Code of Ethics.

EDUCATION AND EXPERIENCE:

1. Minimum of high school diploma or GED. Proof of education is required.
2. Previous secretarial experience required.
3. Must be 21 years of age or older