Clinical Operations Manager at Berkshire Health Systems – North Adams, Massachusetts

A.

Experience:

Five (5) years medical office experience with demonstrated knowledge of medical office operations and revenue systems required.

B. Education and Training:

Bachelor's Degree in business or healthcare related field required.

C.

License, Certification & Registration:

RN License – Currently licensed as an RN in Massachusetts

DRIVER - Driver’s license.

D.

Other Requirements:

Knowledge of professional services/billing/coding.

Knowledge of clinical quality improvement indicators.

Ability to manage staff and processes related to general administrative and operational systems.

Understanding and knowledge of practice workflow re-design, EMR, operations and integration of hospital-based services.

Understanding of clinical functions relative to a medical office practice.

Strong computer skills and knowledge of Windows-based and Microsoft Office environments and other applications.

Strong interpersonal and communication skills.

Demonstrated leadership and team building skills.

Knowledge of budget development and productivity information.

Knowledge of regulatory external accrediting organizations and experience working in or managing accredited practices.

Proven collaboration skills with providers, patients, families, and community partners.