Inside Sales in Nisku, Alberta at Kings Energy Services

Applications Specialist Position Summary:

The Applications Specialist is responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. They should be able to close sales and meet targets. The Applications Specialist should be a good listener, able to build instant rapport and achieve customer satisfaction. They will build quotes and estimates and provides technical data and support of the KINGS product lines.

Position Responsibilities:

• Take direction and fulfil responsibilities from the VP Business Development
• Act as a product specialist on the KINGS product lines, stay informed about product and service information updates.
• Provide sales and technical support for the KINGS product lines, upsell products and services and make product recommendations
• Build rapport and communicate information to customers and respond to customer inquiries and complaints of KINGS product lines quickly and efficiently.
• Identify sales opportunities and close sales to achieve company quotas and KPI’s
• Liaise with purchasing and/ or shipping to determine status of orders, manage changes and cancellations in sales orders.
• Prepare documentation, backup reports, customer quotations and invoicing in a timely manner.
• Maintain and ensure accuracy of customer information, requirements, coding, signatures, PO’s, etc. for invoicing.
• Maintain updated customer files and billing system information.
• Assist with office and administration duties when required.
• Work closely with the VP of Sales and Marketing with evaluation and monitoring of required KPIs
• Initiate Nonconformance reports where products and services do not meet Purchase Order, Contract or Work Order requirements
• Assist with and track RMAs
• Demonstrate and emphasize safety conscious attitude
• Perform self-study training on QHSE Procedures identified in the QF20.4 Training Matrix.

Education and Experience:

• High school diploma and equivalent years of experience or Bachelor’s degree in Marketing, Business or a related field
• Proven experience in a customer-facing role in a related industry
• Related sales support experience in the oil and gas sector
• Familiarity with Kings product line is an asset.

Additional Skills and Experience:

• Excellent verbal and written communication skills, with an ability to develop and maintain internal and external working relationships.
• Well-developed time management, organizational and prioritization skills with strong attention to detail, and the ability to problem solve and manage multiple projects simultaneously.
• Strong computer skills: proficiency in MS office suite.
• Abilit to maintain a high level of confidentiality and accuracy in all documentation and data entry; including company sensitive information.
• Strong quantitative and analytical skills.
• Demonstrated ability to effectively work within a complex, fast-moving work environment with minimal supervision.
• Willingness to take a hands-on approach in developing systems and procedures.
• Experience with purchasing, shipping and receiving procedures.

At Kings Energy Services, we’re always looking for driven individuals who take pride in their work and want to be part of a strong, supportive team. Founded in 1977, we have grown to over 110 employees across multiple locations in Alberta, Ontario, and North Dakota. Today, Kings Energy Services is a recognized supplier of quality instrumentation and valve products and services across Canada and the United States.

We are built on our core values of Trust, Accountability, Commitment, and Teamwork, and we take pride in delivering honest, transparent service with no surprises to our clients. If you’re someone who values integrity, teamwork, and continuous growth, and want to contribute to a company where your work makes an impact, we encourage you to apply and be part of our journey.

Kings Energy Services is an equal opportunity employer committed to building a respectful and inclusive workplace. Applicants must be legally authorized to work in Canada. This is a safety sensitive position, and successful candidates will be required to complete a pre-employment drug screen. We appreciate all applications; however, only those selected for an interview will be contacted. To help us manage applications efficiently, please no walk ins or phone inquiries. Resumes will be retained for up to six months and securely disposed of thereafter.