Service Assistant in Brooks, Alberta at Davis Chevrolet Brooks

Looking for a career, not just a job?

Davis Chevrolet Brooks is seeking an enthusiastic, motivated individual who is early in their career and eager to learn how a dealership operates from the ground up. This is more than an entry-level position. It's an opportunity to join a supportive team, gain hands-on experience across multiple areas of our Service Department, and build a long-term career with one of Alberta's most respected dealership groups.

If you're dependable, customer-focused, and excited by the idea of learning new skills every day, we want to hear from you.

Why Choose Davis Brooks:

• Competitive compensation plans where candidates can expect to earn between $15 and $18 per hour.
• Industry-leading benefits including health, dental, orthodontics, paramedical services and Short-Term and Long-Term Disability Benefits
• Employer-matched RRSP plan
• Employee travel rewards, so you can travel on us, starting at 5 years!
• A people-centric environment, where doing the right thing and providing exceptional service comes first.
• Opportunity for growth and advancement within the organization via training and continuous improvement
• Support from management and other team members to help you succeed.
• A stable, family-owned business that has been part of the community for over 18 years!

What You'll Do

As a Service Assistant, you'll play an important role in supporting both our customers and our service operations. Your responsibilities will include:

• Providing customer shuttle services
• Performing basic vehicle maintenance, including oil changes
• Mounting and balancing tires and performing tire rotations as required
• Delivering and picking up parts
• Assisting with shop organization and cleanliness
• Supporting technicians and service staff with daily operations
• Learning dealership processes and service department fundamentals

Grow Your Career

As you develop your skills and demonstrate success, you'll have opportunities to take on additional responsibilities such as:

• Scheduling service appointments
• Assisting customers over the phone and in person
• Creating and managing repair orders
• Coordinating vehicle service workflows
• Processing and tracking warranty claims
• Supporting day-to-day service department operations

Our goal is to develop well-rounded team members who understand every aspect of delivering an outstanding customer experience.

Ideal Requirements

• Exceptional customer service and verbal communication skills, including the ability to listen and use tact, sensitivity, empathy, and professionalism when interacting with customers.
• Strong written communication and attention to detail
• Mechanical aptitude and knowledge of automotive systems are preferred.
• Excellent teamwork skills to work effectively with technicians and other employees within the department and dealership.
• A Valid Driver’s License