Program Coordinator in Chula Vista, California at SBCS Corporation

Department: Youth & Community Wellness

Program: EXCEL

Status: Regular, full-time, exempt

Salary: $70,304 annually

Location: SBCS Headquarters

Schedule: General program hours are 8:30 a.m. – 5 p.m. Candidate must also be available to work evenings and weekends, as needed, to support, guide and assist staff and to meet the various needs of the program.

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

As a mission-driven organization, our work is centered around providing exceptional, face-to-face support to our clients and community members in order to foster trust, accessibility and personal connection that are critical to our mission.

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families.

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

Competitive and Sustainable Employee Pay Package:

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.

Program

The Workforce Development Programs provide comprehensive employment, education, training, and supportive services to youth and young adults facing barriers to employment and self-sufficiency. Through individualized case management, career exploration, work-based learning, occupational skills training, supportive services, and employer partnerships, the programs prepare participants for long-term success in education, employment, and career pathways. Services are delivered in collaboration with community partners, educational institutions, employers, and public agencies to promote equitable access to workforce opportunities and positive outcomes.

Essential Duties and Responsibilities:

Under the supervision of the Program Director, the Program Coordinator is responsible for planning, coordinating, and overseeing the daily operations of Workforce Development programs to ensure effective service delivery, contract compliance, and achievement of program performance goals. The Program Coordinator provides leadership and supervision to program staff in the development of team goals and objectives, monitors participant progress and program outcomes, develops partnerships with employers and community organizations, and ensures services are delivered in accordance with agency policies, funding source requirements, and best practices. Program coordinator collaborates with the Program Director to ensure adherance to the contract scope of work. Services are delivered within a team-based framework and aligned with the agency’s mission, goals, and objectives.

• Manage the daily operations and overall administration of the EXCEL team and program.
• Coordinate the day-to-day operations of assigned Workforce Development programs to ensure successful implementation of program goals, contract deliverables, and agency objectives.
• Promotes continuous quality improvement while supporting participants in achieving education, training, and employment success.
• Supervise, coach, mentor, and evaluate assigned staff while fostering a collaborative, accountable, and participant-centered team environment.
• Monitor participant enrollment, engagement, service delivery, and program outcomes to ensure quality services and successful participant progression.
• Conduct regular case reviews, staff meetings, and performance discussions to identify participant barriers, monitor progress, and implement improvement strategies.
• Ensure compliance with federal, state, local, agency, and funding source requirements, including documentation standards, data quality, and program policies.
• Review program performance data, reports, and outcome measures to identify trends, monitor progress toward contractual goals, and implement corrective strategies when needed.
• Collaborate with the Eligibility & Compliance Specialist to support participant eligibility, enrollment integrity, quality assurance, and monitoring activities.
• Coordinate supportive services, training activities, work-based learning opportunities, internships, and employment placements to support participant success.
• Develop, maintain, and strengthen partnerships with employers, training providers, educational institutions, community organizations, and public agencies to expand participant opportunities.
• Support staff in developing individualized service strategies that address participant barriers and promote education, training, credential attainment, and employment outcomes.
• Prepare and review required reports, program documentation, and performance data to ensure timely and accurate reporting.
• Assist with monitoring visits, audits, corrective action plans, and continuous quality improvement initiatives.
• Coordinate outreach, recruitment, orientations, workshops, hiring events, graduations, and other program activities.
• Provide guidance and support in addressing participant concerns, crisis situations, and service coordination while ensuring appropriate referrals and follow-up.
• Establish and maintain effective working relationships with agency staff, funding representatives, community partners, employers, and referral sources.
• Participate in agency meetings, trainings, collaborative initiatives, and special projects that support Workforce Development services.
• Stay informed of workforce development regulations, labor market trends, and industry best practices to support effective program implementation.
• Attend and participate in Leadership Team meetings, team meetings, department meetings, agency meetings, and committees as assigned.
• Perform other duties as assigned by the Program Director.

• Bachelor’s degree in social work, psychology or related field, OR a minimum of 4 years of experience providing direct services to youth involved in the juvenile court and foster systems as an equivalency.
• Minimum of 1-2 years of experience in the child, youth and family services field. Experience should preferably have been in a community based or neighborhood service organization.
• Experience in the areas of individual, group, and family counseling, outreach, community education and development, advocacy and case management.
• Bilingual (English/Spanish) preferred.
• Must have strong communication and interpersonal skills.
• Must possess strong critical thinking, problem solving skills and handle crises effectively.
• Must possess initiative, ability to set goals, and prioritize while being highly organized.
• Must be proficient in Microsoft Office Suite, including Microsoft Excel, Word, PowerPoint, Outlook and Teams.
• Ability to work with a diverse population, possess cultural sensitivity, and maintain appropriate boundaries with clients.

Conditions of Employment

• Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), screening through the National Sex Offender Public Website, drug test, tuberculosis (TB) test, and such additional clearances as may be required under the program.
• Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver’s license and valid auto insurance policy. (Approximately 30% of the time.)

Physical demands:

• Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations.
• Must be able to remain in a stationary position during shift.
• Moves throughout the building.
• Moves, raises, or lowers (includes upward pulling) an object or equipment up to 50 lbs.
• Transports an object, from 20 to 50 lbs. across the facility, for various needs.
• Ability to exert force upon an object so that the object moves away from the force.
• Ability to exert force upon an object so that the object moves toward the force (includes jerking)
• Ascending or descending stairs and ladders when applicable. Body agility is emphasized.
• Balancing: Maintaining body equilibrium to prevent falling when ascending, descending, traversing.
• Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• Handling: Seizing, holding, grasping, turning, or otherwise working with objects or office machinery.
• Communicating: Expressing or exchanging ideas. Communicating is important for those activities in which workers must impart information to clients or to the public, and in those activities in which they must convey detailed or important instructions to other workers accurately, or quickly.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.

Accessibility Accommodation

SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Equal Employment Opportunity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities.

At-Will Employment Status

Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.\