Technical Support | Contract(3 day/week)| Onsite- Petersburg, VA in Virginia at INFO ORIGIN INC

Onsite Interview Process.

This is 3 days/week and 24 hours of work.

Demonstrated knowledge of state agency policies and processes regarding PC Refresh.

Required / Desired Skills

Knowledge of IT Service Management: Incident, Change, Service Reequest, and Asset Management

General knowledge of MS 365 applications: including WORD, Powerpoint, Excel, Outlook, SharePoint, Teams

Experience leading meetings, configuring audio equipment

Experience toubleshooting hardware and software-hands on or from a service desk

Experience creating professinal communications to users

Must have basic understanding of writing technical processes and instructions to simply processes for user.

Must be able to write clear emails explaining technical issues and work toward solution and have the ability to follow up with user/district as needed.

Must be able to meet with staff and converse about needed technical resolutions and get as much information as possible during the meeting.

Must have a basic understanding of various types of technology and the ability to research them to trouble shoot possible technical issues.

Experience working on PC Refresh projects with one or more Executive Branch agencies within the Commonwealth of Virginia -

Must demonstrated success working as a team member and collaborating to achieve objectives.

Demonstrated experience planning, executing, supporting full office relocations, including structured cabling, network wiring, equipment setup.

Excellent project management skills and ability to manage multiple priorities.

Interested candidates, kindly apply....!!!!