Commercial Fleet Sales Consultant at Steve Marshall Group – North Vancouver, British Columbia

Lions Gate Chrysler Dodge Jeep Ram is looking for a driven and customer-focused professional to join our team in a unique dual role combining Lease Portfolio Management and Sales. This position plays a key role in strengthening customer relationships, maximizing lease retention, and supporting overall sales growth. If you’re someone who thrives on building connections, staying organized, and delivering a high level of customer service, this is a great opportunity to grow within a fast-paced dealership environment.

Lease Portfolio Management:

• Maintain and manage a portfolio of lease customers working with their salespeople ensuring consistent and timely follow-up
• Proactively contact customers approaching lease maturity to review their options, including upgrading, renewing, or purchasing their current vehicle.
• Identify opportunities to retain customers within the North Island Nissan family
• Coordinate lease-end processes to ensure a smooth and professional customer experience
• Take over sales process for all orphan owner lease portfolio customers
• Maintain accurate and up-to-date records of all customer interactions within the CRM
• Work closely with management to develop strategies for improving lease retention and penetration
• Work with Sales team to build confidence in leasing and how to sell the benefits of the program

Sales Responsibilities:

• Engage with showroom and online customers to generate vehicle sales opportunities
• Conduct needs assessments, vehicle presentations, and test drives
• Negotiate and close sales in accordance with dealership processes
• Maintain strong product knowledge across new and pre-owned inventory
• Follow up with leads and prospects to build and maintain a robust sales pipeline
• Achieve and exceed individual and team sales targets

Qualifications & Requirements:

• Previous automotive sales experience preferred
• Strong interpersonal and communication skills
• Excellent organization and time management abilities
• Ability to manage multiple priorities and deadlines effectively
• Self-motivated with a strong work ethic and results-driven mindset
• Experience using CRM systems is considered an asset
• Professional demeanor with a focus on customer satisfaction

If you’re motivated, detail-oriented, and passionate about delivering an exceptional customer experience, we’d love to hear from you!