Case Manager (TLP) at RINCON FAMILY SERVICES – Chicago, Illinois

Job Title: Case Manager

Department: TLP/ILO

Reports to: Supervisor of Case Management

Job Type: Full Time, Salary, Exempt

Job Location: Chicago Land Area

Salary Range: $47,824-$52,000

Rincon - Building Spaces, Restoring Communities- Who we are:

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families.

Position Description – What the Role Entails:

The essential function of the Case Manager is to provide comprehensive assessment supported housing, vocational and educational services, intensive case management, skills training, counseling, crisis intervention, and community resource development and service coordination to assist 17 1/2-20-year-old youth in residential care to achieve successful independent community living.

Company Culture - Do Our Values Speak to You?

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value:

• Dedication- Embodying effective and transparent leadership and quality client care.
• Education – Preventative programming and clinical services based on industry standards, competence and outreach.
• Accountability – Consistent service delivery, measurable success, and sensible financial management.
• Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
• Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

Areas of Accountability - What you will be doing:

• Assists with the coordination of the resident’s DCFS Service Plan from admission to discharge
• Assists youth in developing educational goals and identifying an appropriate educational placement
• Assists youth in completing other goals that have been outlined in the resident’s DCFS Service Pan
• Works with support services and act as an advocate for the resident
• Ensures that the overall delivery of services provided to the residents is effective and meet Department requirements and standards.
• Provides a continuum of care for the youth in their residential placement, as well as transport/escort them to various community-based services.
• Works flexible hours including some evenings and weekends based on the needs of the youth served and participate in an on-call rotation.
• Attends all court hearings and administrative case record reviews.
• Maintains documentation according to DCFS standards and format
• Promotes RFS’s mission to participants, staff, and the other shareholders partnerships and alliances (government, community, congregations, individuals, foundations, and corporations).
• Coordinates and monitors program policy and procedures and successfully advocates support systems on behalf of the program and its participants.
• Oversees day-to-day program activities.
• Ensures timely submission of all required program documentation.
• Assists with the development and submission of all program funding proposals.
• Provides direct supervision of Lead RA and RA Staff.
• Provides regular individual supervision with supervisees.
• Assists with identifying, developing, and implementing training and staff development activities.
• Explores new directions for program in service delivery methods, overall programming, and fund raising opportunities.
• Attends all required Agency, Department, and other staff trainings and general meetings
• All other duties as assigned.

Rincon Rewards & Benefits- How we value you:

• Health insurance
• Dental & Vision insurance
• Life insurance
• Short- and Long-Term Disability Insurance
• 403(b) Retirement Plan
• Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.
• Employee Assistance Program
• Professional Development Opportunities
• Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)
• Certain employees may qualify for City of Chicago commuter transit benefits

Rincon’s Work Environment – What to expect:

• Job locations are located on the West Side of Chicago. The basic ILO is a traditional office space and the additional office space is in our TLP location. Both location are in office settings with a shared office space, laptop and cell phone is provided.
• Job requires driving more than 10 miles and be available in case of emergencies. The ability to lift 10lbs to carry case files from the file room to the desk

Schedule:

• Regular work hours are 9:00 am-5:00 pm, however there may be a need for flexibility contingent upon circumstances.
• There may be a need to work after hours and/or weekends depending on circumstance

Language:

• English is required.
  

RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

The Knowledge and Expertise that Matters Most - What you bring to the Role:

• Attention to detail
• Adaptability and excellent critical thinking and problem-solving skills.
• Ability to handle high stress in unpredictable environments,
• Ability to navigate through changing and uncertain circumstances resilience.
• Strong crisis management skills.
• The ability to remain objective to effectively support Participants and coworkers.
• Cultural sensitivity and strong crisis management skills.
• Successfully complete DCFS Foundations Training and Pass the CWEL and Specialty exams,
• Excellent written and verbal communication skills.
• Basic understanding of the responsibilities of DCFS Case Management.

Position Qualifications – What is required to Perform the Role:

• Bachelor’s degree in psychology, social work, or related human services REQUIRED.
• Illinois Child Welfare License REQUIRED.
• Must be CERAP Certified
• Must have a clean driving record, a reliable vehicle, and carry auto insurance at a level required by the company.
• Must pass background checks and pre-employment drug screen
• Must be creative and flexible in approach to serving high need youth