Volunteer Services Coordinator in Chicago, Illinois at Saint Anthony Hospital

Volunteer Services Coordinator

Position Title: Volunteer Services Coordinator
Shift: Days
Compensation: $24.04-$31.25
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and comparisons to colleagues in similar roles.

About Us
Saint Anthony Hospital is a diverse and community-centric hospital, your career can thrive in, while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service and patient care.

As part of Saint Anthony Hospital’s commitment to providing the highest quality health care, we will be building a new state-of-the-art hospital to serve as an anchor to the Focal Point Community Campus. Learn more at focalpointchicago.org.

Position Purpose: The Volunteer Services Coordinator is responsible for the recruitment, screening, onboarding, training, scheduling, support, retention, and recognition of volunteers throughout the organization. This position serves as a liaison between volunteers, hospital departments, patients, families, and community organizations to ensure volunteers provide meaningful support while enhancing the patient and visitor experience.

Essential Functions (list in order of importance including measures)

1. Volunteer Recruitment and Onboarding by coordinating volunteer applications, background checks, health screenings, and onboarding requirements. Maintain volunteer files and documentation.
2. Develop and maintain volunteer assignments and position descriptions.
3. Coordinate volunteer schedules and assignments.
4. Monitor volunteer performance, attendance, and compliance with organizational policies.
5. Track volunteer hours and program metrics.
6. Establish and support Volunteer Engagement and Retention through ongoing support, coaching, and communication to volunteers, and recognizing volunteer contributions through appreciation events and recognition programs.
7. Partner with department leaders to identify volunteer needs and opportunities by evaluating volunteer services to ensure alignment with organizational goals, assist departments in integrating volunteers into daily operations, and support special events, community outreach activities, and patient experience initiatives.
8. Prepare reports on volunteer participation, hours, and program outcomes.
9. Assist with development of new volunteer programs and services.
10. Evaluate program effectiveness and recommend improvements.
11. Collaborate with the Patient Experience Department to support patient rounding initiatives, patients’ satisfaction efforts, service excellence programs, and community engagement activities.
12. Establish and maintain relationships with schools, colleges, community organizations, and other external partners to support volunteer recruitment and program growth.

Benefits

• Comprehensive health insurance plans (medical, dental, vision)
  Coverage begins on your first day
• Employer-matched retirement plans
• Eligibility for the Public Service Loan Forgiveness (PSLF) Program
• Free on-site parking

Why Join Saint Anthony Hospital

• Community-Focused, Technology-Driven: Work in a setting that combines advanced technology with a mission-driven, community-centered approach.
• Competitive Compensation: Receive a strong, market-aligned salary package.
• Innovative Environment: Be part of an exciting transformation as we transition to a new, next-generation healthcare campus.
• Collaborative Culture: Join a close-knit team that values communication, teamwork, and mutual support.
• Professional Growth: Grow your career in an organization that invests in development and continuous learning.
• Meaningful Impact: Serve a diverse patient population and make a real difference in their healthcare journey.
• Recognition & Excellence: Proudly recognized as a Primary Stroke Center and a respected teaching hospital shaping future healthcare professionals.