Credit/Collections Coordinator at Herr's Foods – Nottingham, Pennsylvania
Herr's Foods
Nottingham, Pennsylvania, 19362, United States
Posted on
Job Function:Accounting/FinanceEmployment Type:Full-Time
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About This Position
Position Title: Credit/Collections Coordinator
Department: Corporate
Employment Type: Full Time
Location: Nottingham, PA
Workplace Type: Onsite
Description:
We are currently seeking a qualified individual who is looking to gain industry knowledge and experience for the Credit/Collections Coordinator position, joining our team in Nottingham, PA!
Key Responsibilities:
Department: Corporate
Employment Type: Full Time
Location: Nottingham, PA
Workplace Type: Onsite
Description:
Building a great career never tasted so good!
We are currently seeking a qualified individual who is looking to gain industry knowledge and experience for the Credit/Collections Coordinator position, joining our team in Nottingham, PA!
- SCHEDULE: Monday-Friday approximately 40+ hours a week.
- BENEFITS: This position is full-time benefit eligible, elective benefits include:
- Medical, dental, hearing and vision insurance.
- Marathon Health Clinic - a premier on-site healthcare provider. A separate entity from Herr's, located at our Nottingham, PA facility. This facility ensures easy access to tailored healthcare services, preventative care, wellness programs, for employees on any medical plan
- Opportunity to contribute to a 401k, with a company match.
- Paid vacation, holiday and sick time.
- Paid Employee referral program.
Job Summary
This position is responsible for credit/collection responsibilities for the Accounts Receivable team. This position involves working directly with customers, resolving outstanding accounts, and ensuring timely payments while maintaining strong customer relationships.
Key Responsibilities:
Credit/Collections Responsibilities
- Monitor accounts receivable and identify overdue accounts
- Contact customers with overdue accounts and attempt to collect overdue amounts. Utilize judgement to analyze customer's ability to pay and establish a repayment plan.
- Service accounts by investigating problems and working towards a solution while maintaining a positive customer service experience
- Maintain records of all contact and attempted contact with customers holding delinquent accounts.
- Maintain records of any payments collected from customers
- Submit regular reports on the status of unpaid accounts and those in repayment.
- Process payments (checks, credit card and ACH), and refunds.
Customer Service/Communication
- Cultivates positive professional relationships at all levels with a diverse audience.
- Communicates and collaborates effectively while striving for the highest possible outcomes for employees and the organization.
- Develops and maintains strong working relationships with internal and external customers
- Provides back-up support for other positions within the Accounts Receivable team
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Job Location
Nottingham, Pennsylvania, 19362, United States
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