PM Technician (Preventative Maintenance) at WINDY CITY EQUIPMENT SERVICE INC – Gilbert, Arizona

Job Type

Full-Time

Why WCE

Join a team that has your back. We hire techs who take pride in their work, support each other, and are ready to be the one customer’s count on when the heat is on (or the walk-in's down).

For techs who want more. More stability. More respect. More Opportunity. Hard work and dedication are rewarded with the resources and backing needed for you to succeed. We train, support and invest in our techs, giving them the tools to build a stable career with room to grow. If you want to be a part of a team that has your back, this is the place to be.

Why This Role Matters

The PM Technician is responsible for performing scheduled preventive maintenance on commercial HVAC, refrigeration, and cooking equipment. This role focuses on equipment reliability, early issue detection, and delivering a high-quality customer experience at every touchpoint.

This position plays a critical role in reducing emergency breakdowns, identifying repair opportunities, and supporting long-term customer relationships.

What You’ll Do

• Perform scheduled PM services on HVAC systems (RTUs, split systems, exhaust/makeup air), Refrigeration equipment (walk-ins, reach-ins, ice machines), Cooking equipment (ovens, fryers, grills, steamers, etc.)
• Follow company PM checklists and procedures consistently
• Inspect, clean, adjust, and test equipment for proper operation
• Identify worn or failing components before breakdown occurs
• Document deficiencies clearly with supporting notes/photos
• Complete accurate service reports in real time
• Capture opportunities for repair quotes or system upgrades
• Represent the company professionally on-site
• Follow all safety policies and procedures
• JOB DUTIES TO EVOLVE WITH POSITION AND GROWTH OF THE COMPANY

Must-Haves

• 1+ year of education and/or hands-on experience in HVAC, Refrigeration, or Commercial Food Service Equipment
• 2+ years of customer service experience with strong communication skills
• Valid Driver’s License with clean driving record
• EPA Universal Certification

Nice-to-haves

• CFESA or OEM certifications

How We Work (the WCE way)

• Communicate relentlessly - every job gets work-order video proof + clear next step
• Own everything - if you touch it, you close the loop
• One team - protect the customer and each other
• Endlessly improve - grow skills, grow pay
• Change the standard - be the reason the customer calls us first + be the tech others look up to
• Enjoy the journey - we hustle, we laugh, we respect each other, and we make every day count

Pay & Perks

Based on experience, hustle, and leadership capability

100% company-paid medical, dental & vision insurance

• Annual merit increases
• Generous PTO with rollover up to 125%
• 401(k) with company match
• Life and disability insurance available
• Monthly & annual recognition raffles
• Annual tool allowance & replacement
• Company vehicle & free uniforms
• Gas/corporate cards for business expenses
• Smooth, tech-driven in-house dispatch
• Room to grow, learn, and earn more
• Free leadership, finance & soft-skills courses

Growth

Clear, published skill matrix tied to pay steps. Master a lane, get certified, move up.

Ready to join the WCE team?

Apply today - and we'll get back to you within 48 hours.