Accounts Receivable Coordinator in Eldridge, Iowa at LMT Defense

LMT Defense provides top tier products to the US Military, law enforcement and government agencies, in addition to international customers across the globe. Products include precision engineered modular rifle systems, grenade launchers, suppressors, and components. As it was in the very beginning, LMT’s mission is to exceed customers’ expectations of quality and value, and we have been doing so for over 40 years. LMT Defense needs your help as we continue to grow into the future. If you are looking for a position that is fast paced, with competitive benefits (PTO after 90 days of employment, health savings account, employer 401(k) match), flexible work schedules, and climate-controlled facility; LMT Defense is the perfect company for you. Below are the preferred skills, duties, and responsibilities you will have performing as our Accounts Receivable Coordinator.

POSITION SUMMARY

The Accounts Receivable Coordinator (ARC) is responsible for the accurate and timely invoice of customer orders. This role manages the full accounts receivable cycle, including the proper application of payments, maintenance of the accounts receivable ledger, and ongoing monitoring of customer accounts to ensure all transactions are accurately recorded.

The Accounts Receivable Coordinator reconciles customer accounts and resolves discrepancies such as unapplied cash, short payments, and billing errors. Additionally, this position is responsible for managing outstanding receivables, including accounts with net payment terms and consignment agreements, and initiating collection efforts on past-due balances. Collections may be conducted through email, phone, coordination with account representatives, or escalation to management and third-party agencies when necessary.

MINIMUM REQUIREMENTS

Education & Experience

• High school diploma or GED required; associate’s degree in accounting/finance preferred
• 2–5 years of accounts receivable, billing, or general accounting experience
• Experience with collections, cash application, and account reconciliation

Skills & Experience

• Proficiency in ERP systems (SAP, Oracle, MRP, INFOR, etc.) required.
• Strong computer literacy, including Microsoft Excel and email systems.
• Ability to operate standard office equipment (computers, phones, copiers, fax machines)
• Basic understanding of accounting principles, AR processes, and collections practices.
• Strong attention to detail with a high level of accuracy.
• Ability to analyze and resolve account discrepancies.
• Excellent verbal and written communication skills.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to sit, stand, walk, bend, reach, and move around work areas as needed
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

JOB RESPONSIBILITIES & DUTIES

• Responsible for the accurate, efficient, and timely processing of customer invoices.
• Maintain and monitor the accounts receivable ledger, ensuring all transactions are properly recorded.
• Apply incoming payments (checks, ACH, wires, credit cards) to appropriate customer accounts.
• Reconcile customer accounts and resolve discrepancies, including unapplied cash, short pays, and billing errors.
• Manage and monitor outstanding receivables, including accounts with net payment terms and consignment agreements.
• Initiate collection activities on all past-due accounts on the first business day following the due date.
• Communicate with customers via phone, email, or written correspondence to secure payment and resolve account issues.
• Escalate delinquent accounts to management—including the Director of International Business Development, Director of Sales & Marketing, and/or assigned account representatives—when satisfactory responses are not received.
• Ensure all incoming telephone calls, whether through the main business line or direct line, are answered by the third ring and handled in a professional and courteous manner.
• Respond promptly and effectively to customer inquiries regarding billing, payments, and account status.
• Represent the company professionally in all interactions with customers, vendors, and internal employees, maintaining strong working relationships.
• Maintain adequate control, protection, and proper use of company assets.
• Ensure compliance with company financial policies, procedures, and internal control standards.
• Maintain accurate and complete documentation of transactions, communications, and account adjustments.
• Work cross-functionally with sales, customer service, and accounting teams to resolve billing or payment issues.
• Identify and recommend improvements to billing, cash application, and collections processes to increase efficiency and accuracy.
• Follow all company policies and procedures.
• Maintain a high level of professionalism, organization, and attention to detail in all tasks.
• Conduct special projects and perform other related duties as assigned by management.
• Ensure that additional assignments do not interfere with the timely completion of primary job responsibilities.

BENEFITS:

• PTO after 90 days of employment
• Bonus Time Off for good attendance
• Medical, Dental, and Vision
• Health Savings Account (HRA)
• Flex Savings Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) Account + employer matching
• And so much more!

*LMT Defense is an Equal Opportunity and Affirmative Action Employer

LMT Defense is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

*Drug-Free Workplace

In accordance with policies and applicable state laws, LMT Defense provides for a drug-free workplace. Therefore, all applicants seeking employment with LMT will be subject to drug testing as a condition of employment.