Sr HR Coordinator in Novato, California at Homeward Bound of Marin

Reports to: Human Resources Manager

Start Date: Open until filled

Work Schedule: 9:00 am-5:00 pm M-F, or as dictated by operational needs

Location: Novato, CA

Organizational Overview

Homeward Bound is Marin County’s primary provider of housing and shelter for single individuals and families experiencing homelessness, offering short- and long-term supportive housing, job training and placement, and services. Our mission is “Opening Doors to Safety, Dignity, Home and Independence.” We are looking for the right person to join our team.

Imagine being part of a company where effort creates hope and opportunity. For 50 plus years, Homeward Bound of Marin has helped individuals and families experiencing homelessness find their path to housing and stability with the goal of ending homelessness in Marin County.

Position Summary

The Senior Human Resources Coordinator provides day-to-day administrative support for Homeward Bound's Human Resources function and helps ensure employee processes, records, and requests are handled accurately and timely. Reporting to the Human Resources Manager, this position serves as an accessible first point of contact for employees and supports employee records, employment documentation, onboarding, recruitment, routine benefit questions, and department organization.

The Coordinator also supports the Human Resources Manager with trainings, investigations, meetings, and other departmental priorities. The position will support select organization-wide operational and accessibility functions and may work directly with the Chief Operating Officer, Property Manager, or other department leaders on assigned matters. This role is a great fit for someone who is organized, responsive, and committed to a mission-driven organization.

Key Responsibilities

Human Resource

· Employee Support: Serve as a first point of contact for routine employee HR questions and requests, escalating complex matters to the Human Resources Manager.

· HR Administration: Prepare offer letters, employment changes, separation letters, and other routine HR correspondence using approved templates and processes.

· Data Management: Maintain accurate and confidential personnel files and keep employee information current in ADP Workforce Now.

· Onboarding and Recruitment: Coordinate onboarding, background checks, job postings, interview scheduling, candidate communication, and related recruitment logistics.

· Benefits and Follow-Up: Assist with routine benefit enrollment and access questions, track outstanding documentation and HR deadlines, and coordinate follow-up as appropriate.

· HR Manager Support: In partnership with and under the direction of the Human Resources Manager, assist with investigations, employee meetings, performance documentation, trainings, employee engagement, and other priorities.

Operations

· Provide administrative and project support to the Chief Operating Officer and designated department leaders on assigned operational matters.

· Research and follow up on assigned vendor, billing, service, or documentation issues through resolution or escalation.

· Support cross-functional projects requiring administrative coordination and follow-through, including work with the Property Manager as assigned.

Accessibility Coordination

· Coordinate the intake, documentation, tracking, and follow-up of disability-related accommodation and accessibility requests.

· Work with the Human Resources Manager on employee accommodations and with program or property leadership on participant or facility requests.

· Serve as Homeward Bound's designated Section 504 Coordinator, maintain required records and notices, and escalate complex matters as appropriate.

Qualifications

· 2+ years of experience in Human Resources, HR coordination, or a related administrative role

· Bachelor's degree in Human Resources, Business Administration, or a related field preferred; relevant experience may be considered in lieu of a degree

· Basic working knowledge of California and federal employment laws and HR best practices

· Experience with HR software (ADP Workforce Now preferred), Microsoft Office, and applicant tracking systems

· Strong communication, organization, attention to detail, and follow-through

· Experience supporting a nonprofit, social services, housing, culinary, hospitality, or similarly diverse workforce is a plus

· Experience supporting disability accommodation, accessibility, or cross-functional administrative processes is a plus

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Impact of the Role

The Senior Human Resources Coordinator helps keep Homeward Bound's HR processes organized, responsive, and accessible to employees. Through accurate records, timely follow-through, and support across HR and select organization-wide functions, this role contributes to a respectful and well-organized workplace.

Equal Opportunity Employer

Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. It has always been and continues to be Homeward Bound’s policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of diverse backgrounds to apply for any open position for which they feel qualified.

There is no relocation available for this role.

To apply Send resume and cover letter to: careers@hbofm.org with the position in the subject.