Armed Security Guard (Captian) in Norfolk, Virginia at Sentry Force Security

Job Description:

Sentry Force Security is seeking a professional and experienced Armed Security Guard Captain to oversee daily security operations, coordinate staffing, and provide leadership to Security Officers and Supervisors. The Captain will play a key role in ensuring adequate coverage, maintaining training standards, and supporting supervisors in the field.

KEY RESPONSIBILITIES

• Develop and maintain daily and weekly schedules for Security Officers and Supervisors.
• Coordinate staffing to ensure all assigned posts have appropriate coverage.
• Monitor attendance, call-outs, late arrivals, and staffing shortages.
• Coordinate and conduct training for Security Officers and Supervisors.
• Assist with onboarding and orientation of new security personnel.
• Ensure officers maintain required licenses, certifications, and training.
• Provide guidance, coaching, and leadership to officers and supervisors.
• Conduct site visits and inspections to ensure compliance with post orders and company policies.
• Work with Supervisors to address performance, attendance, and operational concerns.
• Respond to incidents, emergencies, and staffing issues as needed.
• Review daily activity reports, incident reports, and other operational documentation.
• Maintain communication with Account Managers, Operations Management, and field personnel.
• Assist with recruiting and staffing needs when vacancies or increased coverage requirements arise.
• Help develop contingency staffing plans for call-outs, vacations, and other absences.
• Ensure security personnel maintain professional appearance, conduct, and customer service standards.
• Enforce company policies, procedures, and client requirements.
• Perform other duties as assigned by management.

QUALIFICATIONS

• Valid Virginia DCJS Armed Security Officer registration.
• 3 years of supervisory or leadership experience in the security industry required.
• Strong scheduling, organizational, and communication skills.
• Ability to effectively train and mentor security personnel.
• Ability to handle multiple staffing and operational priorities.
• Professional demeanor and strong problem-solving skills.
• Valid driver's license and reliable transportation preferred.
• Ability to work flexible hours and respond to operational needs when necessary.

Join us in creating a secure environment where safety is our top priority! We are committed to supporting your growth through ongoing training opportunities and providing a professional setting that values your expertise in security operations.

SENTRY FORCE SECURITY IS AN EQUAL OPPORTUNITY EMPLOYER. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by law.

Benefits:

• 401(k)
• Health insurance
• Vision insurance

Experience:

• supervisory : 3 years (Required)

License/Certification:

• Armed Security License (Required)

Shift availability:

• Day Shift (Required)