Full-time Residential Manager - Autism Facility in Whitehouse, Ohio at Bittersweet Farms

Community Living Residential Manager
Now Hiring • Whitehouse, OH Lead a caring, dedicated team and help individuals in our Community Living Residential program thrive. Oversee employee relations, schedules, and HR functions; train Direct Support Professionals; and ensure Individualized Support Plans are implemented as written. As Staffing Manager, you will directly supervise Direct Support Professionals (DSPs) and Program Leaders and assist in the general supervision of Community Living’s functioning.
Pay: $67k – 73k annually Schedule: Full-time with on-call responsibilities

What You’ll Do

Lead and Develop Your Team

• Participate in providing staff training as appropriate
• Work directly with program leaders regarding training and communicating their responsibilities
• Deliver timely discipline for performance below expectations and timely verbal praise for actions above and beyond the job description
• Conduct one-on-one meetings each month or as needed with assigned staff
• Oversee Whitehouse and Pemberville, OH Community Living staff

Keep Operations Running Smoothly

• Oversee all aspects of the staffing schedule and ensure shifts are staffed appropriately
• Provide a consistent supervisory presence in the Community Living Program to ensure programs and policies are followed and to act as a reference to staff
• Compile the agenda and lead Staffing Meetings
• Attend and participate in management meetings, mandatory training classes, and in-services as required
• Participate in on-call rotation including weekends and holidays, and the on-call phone rotation with Community Living Leadership

Build Strong Relationships

• Work directly with Human Resources on all employee relations concerns
• Maintain positive relations with all parents, families, and/or legal guardians of residents supported in Community Living
• Work with a diverse population and develop positive relationships with individuals, staff, individuals from other organizations, and any other persons related to the clients

Who You Are

The right person brings a positive, energetic, “can-do” attitude.

Education & Experience

• Bachelor’s degree required; master’s degree preferred.
• An equivalent combination of education and relevant experience may be considered
• Minimum of 3–5 years of leadership or supervisory experience
• Experience working with individuals with autism and/or developmental disabilities required
• Understanding of state and federal funding systems, regulatory requirements, and service delivery models required

Skills

• Strong leadership, coaching, and supervisory abilities
• Excellent organizational, analytical, and problem-solving skills
• Exceptional written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong conflict resolution and decision-making skills
• Ability to lead teams through change while maintaining a positive culture
• High degree of professionalism, integrity, and confidentiality
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, Teams, and SharePoint
• Computer knowledge of Data Plus, Care Tracker, and DODD MSS

Other Requirements

• Valid driver’s license and eligibility to be insured
• Flexibility to meet operational needs, including evenings, weekends, and on-call responsibilities.

What We Offer

• Medical, dental, and vision insurance
• Paid disability and life insurance
• Personal time off
• 401K with company match
• 11 paid holidays
• Paid Training
• Paid Orientation
• ERN / EAP Program
• Food Pantry Onsite