Physical Security Design Engineer in Little Chute, Wisconsin at Heartland Technology Group

Position Summary:

The Physical Security Design Engineer is a senior consulting and solution design role responsible for translating customer business needs into well-defined physical security solutions. With a broad understanding of physical security and cabling systems, this role is primarily focused on solution design, system functionality, scope development, and pricing alignment. The Design Engineer works directly with customers and internal stakeholders to design video surveillance, access control, structured cabling, paging, and related solutions that meet operational and business requirements. This role also partners closely with implementation teams to ensure clarity, accuracy, and alignment between the designed solution and field execution.

Roles and Responsibilities/ Essential Functions:

• Design physical security and low-voltage solutions that align with customer business, operational, and technical requirements.
• Develop solution scopes, bills of material, system layouts, and design documentation.
• Support pricing alignment by ensuring proposed solutions are accurate, complete, and technically sound.
• Work directly with customers, sales, and internal stakeholders to assess needs and recommend appropriate solutions.
• Provide technical consultation related to system functionality, constructability, scalability, and user experience.
• Ensure alignment between designed solutions and implementation expectations.
• Partner with Project Managers, Engineers, Foremen, and field teams to support smooth project handoff and execution.
• Review project changes, design revisions, and field feedback to maintain solution accuracy.
• Support standardization and continuous improvement of design practices and technical documentation.
• Contribute to a positive customer experience through consultative engagement and solution accuracy.
• Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Competencies:

• Accountability: Accountability looks at the extent to which an individual is willing to accept responsibility.
• Active Listening: Active listening looks at the extent to which an individual actively attends to, conveys, and understands the comments and questions of others.
• Adaptability: Adaptability looks at the extent to which an individual can fit into a changing working environment.
• Assertiveness- Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Communication, Oral: Oral Communication skills looks at the extent to which an individual communicates with economy and clarity, actively engaging in conversations in order to clearly understand others' message and intent and receives and processes feedback.
• Conflict Resolution- Ability to deal with others in an antagonistic situation.
• Customer Oriented: Customer orientation implies a desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust.
• Decision Making: Decision making skills look at the ability of the individual to select an effective course of action while controlling resources and expenditures.
• Delegating Responsibility – Ability to allocate authority and/or task responsibility to appropriate people.
• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
• Problem Solving: Problem solving skills looks at the ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
• Relationship Building – Ability to effectively build relationships with customers and co-workers.
• Resource Management – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
• Strategic Planning – ability to develop a vision for the future and create a culture in which the long-range goals can be achieved
• Time Management – Ability to utilize the available time to organize and complete work within given deadlines
• Working Under Pressure: Working under pressure looks at the ability of the individual to maintain composure when exposed to stress.

Required Experience:

• 5+ years experience with Access Control, Surveillance, and/or Low Voltage Cabling systems and associated hardware/software.

Preferred Experience:

• Experience programming, configuring, and testing video surveillance, access control, paging, and/or related systems.
• Experience reading and understanding project requirements and technical drawings.
• Experience designing physical security and related solutions that align with customer business, operational, and technical requirements.
• Consulting Experience

Required Skills, Education and/ or Certifications required:

• Bachelor’s Degree or equivalent experience
• Valid Driver’s License
• Computer Skills: Microsoft Office Suite
• Basic Knowledge of Computers
• Ability to use basic hand tools and power tools

Preferred Skills, Education and/ or Certifications:

• Associates Degree or Equivalent Experience