Career Services Coordinator at Kitchens for Good – San Diego, California

POSITION TITLE: Career Services Coordinator

REPORTS TO: Career Services Manager

FLSA STATUS: Non-exempt

COMPENSATION: $26.44-$32.50/Hr.

LOCATION: San Diego, CA

Who we are:

Kitchens for Good (KFG) transforms lives through culinary arts.

Position Summary:

The Career Services Coordinator serves as a critical member of the team to support the apprentices in successfully completing the apprenticeship program by providing coaching, job searching assistance and case management support to address the needs of apprentices.

Essential Functions & Responsibilities:

• Serve as the primary contact for apprentices during their year-long apprenticeship, building and maintaining rapport to ensure they receive the support needed to fulfill apprenticeship requirements.
• Individually meet with apprentices on a regular basis to provide coordination of career coaching, job searching support, and resource navigation services.
• Facilitate and teach established career readiness curriculum, providing apprentices with the soft skills necessary to successfully obtain and maintain careers in the food service and hospitality industry. Curriculum includes but is not limited to: resume building, time management, teamwork, and effective communication.
• Collaborate with Chef Instructors to provide ongoing feedback on apprentice skill development, ensuring clear evaluations that support growth.
• Partner with Employment Coordinator to match apprentices with Transitional Employment or KFG Employer Network opportunities based on skillsets, job readiness evaluations, and workplace fit.
• Provide apprentices with support on self-guided job search techniques, such as assistance with job applications and interview preparation, and assist apprentices with finding job opportunities that fit their skills, job readiness, and work style. As needed, provide support to alumni in identifying and securing employment opportunities.
• Provide coaching to Transitional Employment apprentices, incorporating supervisor evaluations and collaborative meetings to monitor performance and skill development.
• Maintain frequent communication with apprentices to ensure that they are receiving all the support they need to retain employment. Provide support and troubleshooting when an apprentice has performance issues at their job.
• Work with social service agencies to make case management referrals and track progress, while initiating partnerships with organizations that support apprentice needs. Maintain an up-to-date agency contact directory.
• In collaboration with the Programs team, support key performance outcomes, including completion of initial training, job placement, job retention, and program completion.
• Maintain accurate records in applicant tracking and CRM systems.
• Maintain confidentiality of sensitive information, ensuring case notes are accurately and efficiently documented in compliance with federal and state regulations.
• Perform other related duties and special projects, as assigned.

Competencies:

• Strong verbal and written communication skills. Comfortable with public speaking and be able to communicate ideas and feedback professionally and concisely in individual and group settings.
• Person-focused, with the ability to relate to, empathize with, and support individuals from diverse backgrounds using a trauma-informed approach.
• Ability to collaborate, communicate, and work effectively in a team.
• Self-motivated and results driven.
• Adaptable, with the ability to adjust to changing priorities, environments, and program needs.
• Well-developed organizational skills together with ability to manage priorities and meet deadlines and timeframes.
• Ability to work independently.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

In addition to the kitchen, this job operates in a kitchen environment, housed with equipment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef’s knives. The employee is frequently exposed to heat steam, fire and noise.

Physical Demands:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is routinely required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills, and the ability to follow written and oral instructions and procedures.

Position Type/Expected Hours of Work:

This is a full-time non-exempt position with a working schedule of Monday – Friday 8:00am-4:30pm, however occasional evening and/or weekend may be required.

Travel:

Employee will be expected to travel to as needed, to additional KFG locations and employer partner sites. Employee must have driver’s license, reliable transportation, and the ability to work across multiple sites.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits:

• Medical, dental, and vision coverage
• 403(b) retirement savings
• Group-term life insurance coverage
• Professional development budget
• 13 paid holidays
• Generous Vacation Plan

Compensation Transparency

At Kitchens for Good, we are committed to pay transparency and equity. The base salary range for this position is provided to ensure clarity and fairness in our hiring process. The final salary offered will be determined based on a variety of factors, including your education, relevant experience, skills, and knowledge. We also take into account internal equity to ensure consistency and fairness across our team.

Please note that the listed range reflects the full salary potential for the role. Offers at the top of the range are not typical, as we aim to support long-term growth and advancement within the organization.

Acknowledgment:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. Kitchens for Good will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

AT-WILL:

The individual hired in this role will be at-will and will be subject to termination by the employee or the Company, with or without cause, with or without notice, and at any time.

AMERICANS WITH DISABILITIES ACT (ADA) STATEMENT:

The Company will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact Juanita Atitsogbuie at 619-736-1873 or juanita@kitchensforgood.org.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT:

The Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender or gender identity, national origin, disability status, protected veteran status or any other characteristic protected by state or federal law.

Education & Work Experience:

• 4 years' work experience as a case manager, career coach, or relevant experience in a mentoring or advising role; or Bachelor’s degree + 2 years' work experience as a case manager, career coach, or relevant experience in a mentoring or advising role.
• Demonstrates a people-centered coaching approach reflecting compassion, respect, and integrity.
• Experience working with any or all of the following:
• Foster youth
• Ex-offenders/formerly incarcerated
• Addiction, recovery, and other life-challenges
• Job training, job placement, adult education, and adult literacy
• Relevant lived experience (highly desirable).
• Knowledge of workforce or industry trends in the food service and hospitality industry (desirable).
• Proficient in Microsoft office 365 programs (Excel, Word, Power Point, One Drive, and Share Point).