Office Supervisor at Kootenai Health – Coeur d'Alene, Idaho

Office Supervisor - Internal Medicine - Coeur d'Alene

20079

Lead a team that delivers exceptional adult patient care!

We’re seeking a skilled and motivated Office Supervisor to oversee daily clinic operations, support a high‑performing care team, and ensure the delivery of safe, efficient, and compassionate clinical services. This role is ideal for a clinical professional who thrives at the intersection of patient care, team leadership, and operational excellence.

You’ll work closely with internal medicine providers, experts in adult disease prevention, diagnosis, and treatment, to create an environment where both patients and staff receive the highest level of support. Your leadership will directly influence the quality of care, staff development, and the overall patient experience!

Position Summary

As the Supervisor, Clinical Practice you will oversee and coordinate daily clinic operations to ensure the delivery of high‑quality, patient‑centered care. This role provides direct supervision, support, and guidance to clinical staff, fostering a collaborative environment grounded in professionalism, ethical practice, and continuous improvement.

The Office supervisor monitors staff performance, offers coaching and feedback, and ensures adherence to organizational standards and regulatory requirements. In partnership with clinical leadership, this position assists in developing and implementing clinical policies and procedures, while also supporting staff training, onboarding, and ongoing professional development.

Responsibilities:

• Act as a clinical resource for team in daily problem solving within scope education
• Ensures appropriate patient assessment and treatment
• Responsible for coordination of care and education for patients
• Participate in quality assurance and quality improvement projects that are identified
• Establish work procedures and standards to improve efficiency and effectiveness of assigned operations
• Participate in Regulatory Compliance training and activities
• Ensure compliance with established regulations and standards including quality improvement projects, quality assurance, and confidentiality and EHR documentation
• Review and evaluates the work and performance of staff
• Authorize personnel actions and oversees most day-to-day operations of team
• Coordinate staff education, training, standards compliance and performance evaluations
• Responsible for adherence to budget
• Lead and direct the work of others

Requirements and Minimum Qualifications:

• Associate’s degree required


• Minimum 3 years' related experience required


• Previous management experience preferred

Working Conditions:

• Must be able to maintain a sitting position


• Typical equipment used in an office job


• Repetitive movements

About Kootenai Health:

• Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
• As your next employer, we are excited to offer you:
• Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
• Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
• Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
• Competitive salaries with night, weekend, and PRN shift differentials
• An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
• Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
• Robust and interactive employee referral program
• And much more!

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

he HR Front Desk at 208-625-4620 or email careers@kh.org  with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.