Office Supervisor in Coeur d'Alene, Idaho at Kootenai Health

Office Supervisor - Family Medicine

20079

Position Summary:

Location: 914 Ironwood Drive, Coeur d'Alene, ID
Schedule: Full-Time | Monday-Friday | Flexible Start Time (7:00 a.m. - 8:30 a.m.)
Reports To: Clinic Manager

Position Summary

Kootenai Health is seeking a collaborative and people-focused Clinic Supervisor to oversee daily clinic operations, support a multidisciplinary team, and ensure exceptional patient care and service. This role is responsible for supervising clinical and operational staff, coordinating workflow efficiency, supporting providers, and fostering a positive team culture that promotes communication, accountability, and high-quality patient outcomes.

The ideal candidate is an approachable leader who thrives in a fast-paced healthcare environment, communicates effectively, and empowers team members through coaching, support, and collaboration.

Leadership & Staff Management

• Provide direct supervision and support for a team of approximately 11 caregivers, including:
  • Office Service Coordinators (OSCs)
  • Medical Assistants (MAs)
  • Registered Nurses (RNs)
• Foster an open-door leadership style built on communication, trust, and accountability.
• Conduct daily team huddles and routine caregiver rounding to promote engagement and address operational needs.
• Support staff development, performance management, coaching, and employee recognition.
• Facilitate consistent and productive monthly staff meetings.

Clinic Operations

• Coordinate daily staffing assignments and coverage to ensure smooth clinic operations.
• Manage provider schedules and clinic workflow to optimize patient access and efficiency.
• Address patient care concerns and operational issues in real time.
• Monitor clinic performance and identify opportunities for process improvement.
• Partner with providers and leadership to ensure efficient clinic operations and exceptional patient experiences.

Requirements and Minimum Qualifications:

• Associate’s degree required


• Minimum 3 years' related experience required


• Previous management experience preferred
• Leadership & Staff Management
• Provide direct supervision and support for a team of approximately 11 caregivers, including:
  • Office Service Coordinators (OSCs)
  • Medical Assistants (MAs)
  • Registered Nurses (RNs)
• Foster an open-door leadership style built on communication, trust, and accountability.
• Conduct daily team huddles and routine caregiver rounding to promote engagement and address operational needs.
• Support staff development, performance management, coaching, and employee recognition.
• Facilitate consistent and productive monthly staff meetings.
• Coordinate daily staffing assignments and coverage to ensure smooth clinic operations.
• Manage provider schedules and clinic workflow to optimize patient access and efficiency.
• Address patient care concerns and operational issues in real time.
• Monitor clinic performance and identify opportunities for process improvement.
• Partner with providers and leadership to ensure efficient clinic operations and exceptional patient experiences.

Working Conditions:

• Must be able to maintain a sitting position
• Typical equipment used in an office job
• Repetitive movements

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Comprehensive medical coverage, including fully employer‑paid options for eligible full‑time employees, plus affordable plans for part‑time staff. Benefits begin on the 1st of the month following 30 days of employment.


• Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees


• Tuition assistance after 90 days to support your professional growth


• Retirement plans with pre‑tax and Roth options and employer matching from 3%–6%


• Competitive pay, plus night, weekend, and PRN shift differentials


• Award‑winning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps


• PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories


• And an employee referral bonus program

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

Apply today!

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.

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