TeleNeurology Technician in Schenectady, New York at Ellis Medicine

TeleNeurology Technician

The TeleNeurology Technician plays a critical role in supporting virtual neurological care across the hospital system. Serving as the physical presence at the patient's bedside, the technician is responsible for transporting, positioning, and operating telehealth equipment, facilitating seamless communication between patients and remote neurologists, and providing simple, physician-directed examination assistance.

Clinical credentials are not required for this role. The position focuses on technology coordination, basic patient movement support, and bedside examination facilitation under the direct virtual supervision of a board-certified neurologist.

WHAT WILL YOU GET AT ELLIS MEDICINE?

• Comprehensive and affordable Health, Dental and Vision insurance that starts DAY ONE!
• Generous paid time off to support a work-life balance, including 6 paid holidays
• Tuition Reimbursement and professional development opportunities
• Retirement plan in the form of a 401(3b) with company match after longevity
• Flexible Spending Account and Dependent Care Account—allowing you to set aside pretax dollars to better care for your health and the health of your loved ones
• Free yearlong unlimited CDTA Navigator Pass, including Free CDTA bike share program
• Employee Wellness Program
• Employee Assistance Program
• Employer paid for Life Insurance

WHAT WILL YOU DO AS A TeleNeuorolgy Technician?

Responsibilities:

• Operate and transport telehealth carts to support virtual neurology consultations.
• Set up and troubleshoot audio/video connections for remote physician visits.
• Assist patients during telehealth appointments and explain the virtual care process.
• Support physician-directed neurological examinations, including patient positioning and basic exam facilitation.
• Collaborate with nursing staff and care teams to coordinate patient readiness for evaluations.
• Monitor equipment functionality and escalate technical issues as needed.
• Maintain patient privacy, safety, dignity, and infection control standards.
• Report patient concerns or changes in condition to the appropriate clinical team.
• Support emergency stroke activations and other urgent neurology consultations.

WHAT WILL YOU NEED TO BE A TeleNeurology Technician?

Requirements:

• High School Diploma or equivalent required
• Previous experience in a healthcare setting (clinical or nonclinical support) preferred
• Should be able to push/pull/lift/move 35 lb. Perform manual tasks and data entry. Mobility and communication in English

Knowledge, Skills, and Abilities

• Strong comfort level interacting directly with patients and families in a hospital setting.
• High technical aptitude with ability to operate audio/video technology, remote cameras, and mobile cart hardware.
• Excellent verbal communication and active listening skills.
• Ability to strictly follow physician directions and maintain scope-of-practice boundaries.
• Familiarity with basic infection control practices and HIPAA privacy regulations.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.

Salary Range: $19.25 - 27.91/hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the state.