Manager of Sales Training and Development in Rochester, New York at CGI Digital

CGI Digital | HelloNation

Full-time - Hybrid

As our Manager of Sales Training and Development you'll make our sales team measurably stronger by producing and developing successful hires, cohort after cohort: turning new reps into top producers, keeping tenured reps sharp, and building a training system that scales without losing quality.

You'll own initial and ongoing sales training, from running each new class to coaching live, reviewing calls, tracking results, and shaping the overall HelloNation Sales Training Program collaboratively with leadership. This isn't a one-and-done workshop role. You'll stay with every cohort for 6–12 months after training and help scale our sales department.

Build and scale the sales team

• Design and deliver initial training for every new-hire to cut ramp time
• Build repeatable training programs, playbooks and systems that let us ramp more reps without losing quality
• Partner with Sales Leadership to scale our program so pipeline, training progress and performance drive coaching decisions

Stay with every cohort for 6–12 months

• Stay embedded with each sales rep after training: in sales meetings, call reviews and one-on-ones
• Run ongoing training on prospecting, pipeline building, discovery, consultative selling, objection handling, closing and account growth
• Give specific, actionable feedback on live and recorded calls

Prove it works

• Validate readiness through assessments, role-plays, call reviews and performance data
• Track ramp time, skill adoption, conversion and quota attainment by cohort
• Report insights to Sales Leadership and refine training based on numbers

Lead the culture

• Coach, mentor and partner with every rep
• Set the standard for accountability, continuous improvement and growth
• Raise the bar with proven best practices from outside

• New reps ramp faster and hit early targets
• Each cohort shows measurable gains in conversion and quota attainment 6–12 months out
• A scalable training program backed by Salesforce reporting that leadership relies on
• A culture where coaching is constant and expected

• Training Experience: 3+ years of sales training, with measurable impact on ramp time, performance or retention
• Scaling & Ongoing support: Experience helping scale a sales team, including training and supporting reps well beyond onboarding (6-12 months)
• Selling Credibility: A proven record of meeting or exceeding sales goals, and comfort joining live HelloNation sales calls to model discovery, presentation, objection handling and closing for the team
• Background: Sales Manager, Team Lead, enablement professional or adult-learning instructor

Preferred Qualifications

• Familiarity with SPIN, Challenger, Sandler or similar sales frameworks
• Strong facilitation and coaching skills, in person and virtually
• Experience in digital marketing, advertising or media

• Starting base salary: $75,000–$85,000
• Eligibility for performance based bonuses
• Benefits: Health, dental and vision insurance; 401(k); PTO and paid family leave; basic life insurance; employee wellness platform