Driver in Philadelphia, Pennsylvania at EPIQ LOGISTICS LLC

Pay: $23.25–$24.00 per hour

EPIQ Logistics is a growing Amazon Delivery Service Partner focused on safe, dependable, and efficient delivery operations. We are currently looking for an experienced Amazon DSP Dispatcher who understands driver coordination, route monitoring, and Amazon delivery systems.

The DSP Dispatcher helps support the daily delivery operation by keeping routes organized, assisting drivers throughout the day, and helping ensure deliveries are completed safely and on time. This role includes monitoring route progress, helping with operational changes, coordinating support when needed, and communicating clearly with drivers and leadership.

This position may be a good fit for someone who has Amazon DSP experience, works well with others, stays calm in a busy environment, and can make practical decisions when situations change throughout the day.

Support daily dispatch operations and assist with successful route launches

Monitor driver progress and route status throughout the day using Cortex

Provide real-time driver support, including rescues, route adjustments, reassignments, and troubleshooting

Review and monitor delivery performance metrics such as DCR, POD, EOC, safety, and on-time dispatch

Help coordinate rescue routes and make operational adjustments as needed

Communicate professionally with Amazon OTR leadership regarding route updates and daily performance

Follow company procedures, safety expectations, and Amazon standards

Assist with driver coaching, accountability, and ongoing performance improvement

Previous Amazon DSP dispatch experience is required

Knowledge of Amazon Flex, Cortex, and Amazon delivery metrics

Strong communication, leadership, and organizational skills

Ability to manage multiple tasks in a fast-paced delivery environment

Good problem-solving skills and sound decision-making ability

Flexible schedule, including weekend availability

Proficient with computers, data tracking, and operational monitoring

Competitive hourly pay

Performance bonus opportunities

Paid time off

Health benefits, if applicable

Career growth opportunities

Job Types: Full-time, Part-time

Health insurance

Paid time off

Work Location: In person