Front Office Coordinator in Phoenix, Arizona at Desert Spine & Sports Physicians

Description

We are seeking a friendly, dependable, and motivated Full-Time Front Office Coordinator to join our busy Pain Management and Physical Medicine practice. If you enjoy working with patients, thrive in a fast-paced medical environment, and take pride in providing an exceptional patient experience, we'd love to meet you!

Responsibilities

• Patient Check-In: Greet and check in patients efficiently while maintaining a warm and welcoming attitude.
• Payment Processing: Collect and process patient payments, provide receipts, and maintain accurate documentation.
• EMR Data Entry: Enter and update patient demographic and insurance information accurately in eClinicalWorks (eCW) and Phreesia.
• Multitasking: Manage multiple tasks and priorities in a fast-paced environment while maintaining accuracy and attention to detail.
• Customer Service: Maintain a positive and professional demeanor when interacting with patients and their families.
• Insurance Knowledge: Verify insurance coverage, understand basic insurance processes, and assist patients with insurance-related questions.

Qualifications

• Proven experience as a Front Office Receptionist or in a similar role within a medical office setting.
• Strong organizational skills with an ability to prioritize tasks effectively.
• Excellent multitasking abilities and the capacity to thrive in a fast-paced environment.
• Friendly and approachable with exceptional customer service skills.
• Proficient in using electronic medical record systems, preferably eClinicalWorks and Phreesia.
• Knowledge of insurance processes and procedures.
• Willingness to travel between multiple locations (negotiable).

Schedule

• Full-time
• Monday–Friday
• Day shift
• Possible 1 Saturday a month

Benefits

• Competitive hourly pay (based on experience)
• Paid time off
• Paid holidays
• Health insurance (if applicable)
• Retirement plan/401(k) (if applicable)
• Opportunities for professional growth and advancement
• Supportive and team-oriented work environment

Why Join Us?

Our practice is dedicated to providing comprehensive pain management and physical medicine care while creating a welcoming environment for both patients and staff. We value teamwork, professionalism, and compassionate patient service, and we're looking for someone who shares those values.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person