Project Coordinator in Bow, New Hampshire at Rumford Stone Inc

We are looking for a highly organized and customer-focused Project Coordinator to join our team. This is a full-time, in-office position based at our office location. The role plays a key part in managing projects from start to finish, helping ensure smooth communication, accurate scheduling, and an exceptional customer experience throughout the fabrication and installation process.

The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and can confidently manage multiple projects while collaborating across departments.

• Serve as the primary point of contact for customers throughout the project lifecycle
• Provide project updates, answer questions, and resolve issues in a professional and timely manner
• Create and manage project schedules, timelines, estimates, and milestones
• Coordinate projects from order placement through final installation
• Collaborate with sales, design, production, vendors, and installers to ensure seamless project execution
• Manage purchasing and coordinate material deliveries with vendors and subcontractors
• Conduct customer material viewings and assist clients with stone selections
• Maintain accurate project documentation, including contracts, change orders, and progress updates
• Process and manage project invoicing accurately and on time
• Utilize project management software to track project status and communicate updates
• Troubleshoot scheduling or project challenges while maintaining a high level of customer service
• Support long-term customer relationships and contribute to repeat business
• Assist with additional tasks and projects as needed to support company goals

• High school diploma or equivalent required; college degree preferred
• Minimum of 2 years of experience in project coordination, project management, or customer service
• Construction, remodeling, or stone countertop industry experience preferred
• Strong organizational and multitasking abilities
• Excellent problem-solving and time management skills
• Strong written and verbal communication skills
• Comfortable working in a fast-paced environment with changing priorities
• Proficiency with computers and project management software (Stone App or similar platforms preferred)
• Basic ability to read a tape measure in inches and feet

• Primarily office-based with occasional visits to warehouse or job site locations
• Prolonged periods sitting and working at a computer
• Standard business hours Monday through Friday, with occasional overtime during busy periods or special projects

We believe great teams are built around shared values:

• Grow And Learn - Mind open and curious; perform with passion and enthusiasm.
• Do The Right Thing -Make decisions based on integrity, empathy and respect, service
  above self.
• Find A Way - Discover unique solutions that haven’t been considered; think creatively and
  make it happen.
• One Team -We achieve more when we collaborate and all work together; trust and
  engage.
• Deliver Excellence - Take pride in every detail; uphold the highest standards of craftsmanship and service.

• Stable full-time opportunity
• Collaborative and supportive team environment
• Opportunities for professional growth and development
• A company culture focused on quality, teamwork, and customer satisfaction

Benefits:

• Health, vision, and dental insurance
• Disability and term life insurance plus employee-assist program, paid by company
• Additional Life and Accident insurance is available
• 401(k) retirement plan with company match
• Paid holidays and Personal Time Off (PTO)

If you enjoy coordinating projects, building strong customer relationships, and being part of a team that takes pride in delivering exceptional results, we’d love to hear from you.