Senior AMD Claims Representative in Lansing, Michigan at Michigan Farm Bureau
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Job Description
Senior AMD Claims Representative
US-MI-Lansing
Job ID: 2026-8714
# of Openings: 1
Category: Claims
Farm Bureau Center
Overview
Senior AMD Claims Representative Objective
To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience.
Responsibilities
Senior AMD Claims Representative Objective
Complete appraisals and evaluate damage on vehicles. Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business.
Maintain general knowledge of automobile repairs, procedures and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology.
Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process.
Qualifications
Senior AMD Claims Representative Objective
Required
High school diploma or equivalent required.
Three to five years’ experience required.
Must pass AIC 30 if less than three years’ experience.
Must possess basic knowledge of computer word processing.
Possess the capability to converse with customers regarding the settlement of automobile claims required.
Preferred
Bachelor’s degree preferred.
Note: If a candidate is not selected, an AMD Claims Representative position may be considered on the level of experience and qualifications.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.