Manager- Personnel Liaison- Utility Systems Department at City of Port St. Lucie – Port St. Lucie, Florida

The City of Port St. Lucie is an equal opportunity employer.

This position requires the applicant to successfully pass a drug screening.

Responsible for professional administrative work requiring extensive knowledge of employee and labor relations, including internal Supervisor training, strategic planning, supervising the administrative activities of a large and complex departmental unit with emphasis on coordination of activities related to personnel administration, and various projects as assigned. Facilitates the development of public trust and confidence in the City and the Utility Systems Department.

This position is an Essential classification and will require you to report to duty before, during and after a civil emergency.

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Keeps the mission, vision and values of the City of Port St. Lucie and Utility Systems Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
• Partners with Human Resources Department in all areas of personnel management for the department. Facilitates the distribution and communication of necessary information to staff and HR as needed.
• Performs personnel functions to include employee recruitment, reclassifications, promotions, new draft job descriptions, revised job descriptions, job audits/JATs, organizational chart updates, restructuring of divisions and/or staff, changes to funding source/s, interviewing, planning, directing, appraising performance, investigations, disciplinary and non-disciplinary actions, and other personnel related processes.
• Directs management and supervision of a diversified department responsible for administrative services, agenda preparation, employee relations, training, and personnel-related matters within the department, including research and employee investigations.
• Assists in directing personnel development and performance evaluation activities and requirements within the department; facilitates training related to personnel development as needed.
• Supports processes relative to payroll, attendance, Family and Medical Leave Act (FMLA) paperwork assistance, new employee setup, evaluation notifications, and other related functions. Secures details of specialized information and provides information regarding services and operation of the department.
• Makes detailed recommendations for consideration of the Utility Systems Director and/or designee, implementing best practices while ensuring compliance with all Collective Bargaining Agreements, rules and regulations, policies and procedures.
• Provides services to staff as it relates to employee accruals; processes requests for monetary vacation time payouts as approved by the Director in compliance with Collective Bargaining Agreements, approved budget, and City of Port St. Lucie rules and regulations.
• Oversees employee onboarding and training. Acts as the liaison between employees and management. Manages employee complaints while fostering an environment where all feel welcomed and valued. Undertakes communications and interpersonal skills training.
• Neogov.com Admin/Liaison for the Utility Systems Department. Provides Neogov.com training to other Utility Systems Department staff. Acts as Department Head back-up approver for Utility Systems Department NeoGov.com requisitions and new hires.
• Develops, implements and maintains other projects as assigned. Responsible for the development and tracking of the department’s strategic planning requirements.
• May participate in budget development, preparation and monitoring related to full-time equivalent (FTE) resources and needs. Provides support to the Director and Assistant Director on a wide range of operational items to include research, document preparation, and document review.
• Communicates daily, verbally and in writing, concerning governing regulations and specialized functions of the department.
• Performs highly responsible administrative work; responsible for drafting communications on behalf of the Department Head and/or designee.
• Develops, designs and coordinates monthly reports to Senior Management. Evaluates and analyzes paperwork flow and procedural processes to attain optimum efficiency.
• Other duties as may be assigned.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PERSONNEL LIAISON RESPONSIBILITIES

• Partners with the Human Resources department in all areas of personnel management for the department.
• Serves as Human Resources' primary point of contact for the Utility Systems Department.
• Represent the department in meetings with HR and facilitate recruitment meetings with Utility Systems Department hiring managers to share and discuss Utility Systems Department personnel needs.
• Consults with and assists managers, supervisors and/or technical staff regarding the optimization of department resources and assists supervisors with unusual or difficult personnel issues.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Graduation from an accredited college or university with a bachelor’s degree in a related field, or the ability to obtain within one (1) year from date of hired, required. Minimum of five (5) years of related experience and/or training of progressively responsible experience required.

A comparable amount of training, education, or experience may be substituted for the minimum education and/or experience qualifications.

CERTIFICATES, LICENSES, REGISTRATIONS

• Possession of a PHR (Professional in Human Resources), SPHR (Senior Professional in Human Resources), SHRM-CP (Society for Human Resource Management Certified Professional), or SHRM-SCP (Society for Human Resource Management Senior Certified Professional) certification required.
• Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of department methods, policies, operating rules and procedures.
• Knowledge of the City’s policies, procedures and practices.
• Knowledge of Employee and Labor Relations.
• Knowledge of Human Resources practices and bodies of knowledge.
• Ability to write and/or edit manuals for standard operating procedures, technical reports, and typical business correspondence.
• Ability to communicate effectively, both orally and in writing.
• Ability to prepare clear and comprehensiveinvestigatory findings.
• Ability to plan and supervise research activities.
• Ability to communicate effectively, both orally and in writing.
• Ability to keep, establish and maintain detailed records.
• Ability to establish and maintain effective working relationships with employees, other City departments, utility industry professionals and the public.
• Ability to plan and forecast department requirements.
• Ability to plan and organize large complex projects and programs.
• Ability to focus on the positive in every situation.
• Ability to stay centered when challenged.
• Ability to model respect for individuals, teams, and the organization.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.
• Ability to establish and maintain the trust and confidence of the department and public.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions that may be adverse and extreme (heat, humidity, cold, rain, etc.). The employee is frequently exposed to noise, dust, fumes, airborne particles, uneven surfaces, heights, and stressful situations.

The noise level in the work environment is usually moderate. The office environment is fast-paced.