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Sales Development Business Manager at Panama City Automotive Group Inc – PANAMA CITY, Florida

Panama City Automotive Group Inc
PANAMA CITY, Florida, 32405, United States
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About This Position

Are you a high-performance leader with a drive to master the phones, close appointments, and lead a team to success? John Lee Nissan in Panama City is seeking a Sales development Business Manager to lead and energize our in-house team of sales consultants.

The perfect candidate thrives in high-volume phone environments, knows how to talk to every kind of customer, and understands how proper follow-up turns opportunities into appointments.

What You’ll Be Responsible For:
  • Leading Sales consultants and a BDC representative with clarity, urgency, and accountability.
  • Driving appointment set rates across sales through phone, text, and email follow-up.
  • Training and coaching sales reps on phone handling, objection handling, and customer experience.
  • Working closely with the sales managers to coordinate appointment handoffs and improve appointment show rates.
  • Maintaining CRM accountability—ensuring follow-up tasks are completed.
What You Need to Succeed:
  • Proven Sales/BDC experience in the automotive industry.
  • Exceptional phone presence
  • Light-to-moderate negotiation skills
  • CRM experience (VinSolutions or similar)
  • Comfort with high outbound volume and a fast-paced, high-pressure environment.
  • The ability to make 70-100 calls per day
  • Strong leadership skills.

Serious candidates only

  • At least 2 years of experience in an automotive sales or service industry preferred
  • At least 2 years of managerial experience
  • CRM and DMS knowledge and experience (VINSolutions/Reynolds/CDK Global)
  • Ability to work with Microsoft Office products
  • Superior communication/organizational skills
  • High energy and enthusiastic personality

Job Location

PANAMA CITY, Florida, 32405, United States
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Job Location

This job is located in the PANAMA CITY, Florida, 32405, United States region.

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