Mental Health Professional - CCS in Milwaukee, Wisconsin at Wisconsin Community Services

At WCS , we believe that everyone deserves the opportunity to thrive , regardless of their past. We stand at the intersection of justice, compassion, and opportunity , walking alongside individuals who face barriers like mental health challenges, substance use, criminal justice involvement, and systemic inequities .

We're not just offering jobswere building life-changing relationships that empower individuals to reclaim their futures.

Why WCS?

• Youll be part of a mission-driven team changing lives across Milwaukee and beyond.
• Youll receive training, mentorship, and growth opportunities to help you thrive in your role and your career.
• Youll witness the power of transformation and know that you helped make it happen.
• Youll work in a culture that values a culture of belonging, collaboration, and compassion .

Join the WCS Team
At WCS, our people make the difference. Were looking for individuals who share our commitment to Respect, Justice, Integrity, and the Pursuit of Excellencepeople who value others, do whats right, strive to grow, and bring their best to the work every day. If these values reflect who you are, wed love to have you join

Job Summary
The Mental Health Professional is responsible for day-to-day operations of a team of CCS Care Coordinators and clinical oversight of the CCS program and staff.

Essential Duties and Responsibilities
Screen new referrals and complete intakes, including initial assessments, recovery plans, and PPS/NOMS documentation.
Supervise and support care coordinators or intake coordinators; ensure timely and accurate data entry into Avatar.
Oversee CCS discharges in coordination with Milwaukee County, ensuring compliance with DHS 36.
Provide clinical supervision and management to CCS staff through team meetings, individual supervision, and side-by-side support.
Assist in recruiting, interviewing, and training new staff to ensure adequate program staffing; support orientation and ongoing professional development.
Complete annual evaluations and identify staff training needs; coordinate with management to implement training.
Provider support during crisis situations and offer staff coverage as needed.
Monitor and ensure timely completion of staff timesheets and required documentation.
Maintain quality assurance processes to ensure clinical best practices and billing compliance.
Monitor documentation, including RPOCs, SARJs, and PPS/NOMS; report delays to Program Manager.
Conduct monthly chart audits with the Program Manager and assist staff in correcting mid-cycle, 6-month, and annual reviews before submission to CARS.
Accurately document persons served and team contacts in accordance with agency standards.
Participate in program planning, policy compliance, and accountability measures in collaboration with the Program Manager.
Advise management on program operations and represent the agency at County initiatives, provider meetings, and community events. Attend CCS meetings at Milwaukee County Behavioral Health Services and other required provider events.
Serve as a leader in promoting evidence-based practices and trauma-informed care across the program.

Required Qualifications
Masters degree in a behavioral science or related field: Psychology, Educational Psychology, Social Work, Counseling, etc.
Licensure as a Licensed Professional Counselor or Licensed Clinical Social Worker.
Supervisory experience preferred. Familiarity with Milwaukee County Behavioral Health Services preferred.
Meet all WCS and contractor requirements for criminal and caregiver background checks, drivers record, and drug screen.
Valid driver's license, automobile, and sufficient insurance to meet agency requirements.

Knowledge, Skills, and Abilities
Strong clinical knowledge and the ability to communicate clinical concepts clearly.
Skilled in assessment, interviewing, supervision, and crisis response. Strong understanding of
mental health, substance use and/or co-occurring needs, including their impact on individuals
and families.
Ability to support staff through complex situations and promote a positive team environment.
Effectively use time and resources to maintain high quality CCS service delivery.
Ability to prioritize tasks and multitask in a dynamic work environment.
Demonstrate commitment to the agencys mission and values.
Conduct self ethically and professionally in all interactions. Maintain respectful, collaborative relationships with staff, individuals served, and external partners.
Adhere to agency and Leadership Code of Conduct, Core Values, and all relevant policies and procedures and funding source requirements.
Demonstrate cultural sensitivity and awareness of ethnic, gender, and disability-related issues.

PHYSICAL DEMANDS:
Position is mobile with time spent in the community. Driving throughout Milwaukee County. Able to navigate stairs.

WORK ENVIRONMENT:
Work is performed both in an office and in the community, including peoples homes serving people with significant mental health, substance use and/or co-occurring needs. Hours average 40 per week, no work on holidays.

Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status

WCS is seeking a Mental Health Professional to oversee the daily operations and clinical aspects of the Comprehensive Community Services (CCS) program in Milwaukee. This leadership position involves managing a team of Care Coordinators, providing clinical supervision, handling intakes and assessments, and ensuring compliance with state regulations and quality assurance standards.

The ideal candidate will support staff development through ongoing training, performance evaluations, and crisis management while fostering trauma-informed care and evidence-based practices. Responsibilities also include coordinating program discharges, conducting monthly chart audits, managing documentation and billing compliance, and representing the agency at community events and county meetings.