Office Coordinator and Receptionist in San Clemente, California at Amada franchise inc

Join a team where your work truly makes a difference.

At Amada Franchise Inc., we are committed to providing exceptional care and support to our clients, employees, and franchise partners—and it starts with the people who keep our offices running smoothly.

We’re looking for a highly organized, service-driven Office Coordinator & Receptionist to be the welcoming face of our corporate office and a key partner in daily operations. This position is located on-site at our San Clemente headquarters, where you’ll work a consistent Monday through Friday schedule from 8:00 AM to 5:00 PM as part of a collaborative office environment.

Why Join Amada?

This is more than an administrative role. It is an opportunity to:

• Make a direct impact on caregivers, seniors, and families
• Be part of a mission-driven, values-based organization
• Contribute to a growing and respected senior care brand
• Work in a collaborative, service-focused environment

Comprehensive Benefits Package Includes:

Amada is committed to supporting the health and well-being of our employees. We offer a comprehensive benefits package, including:

• 100% employer-paid medical coverage on the base plan (employee only)
• Dental and Vision insurance
• Paid Time Off
• Life and AD&D insurance
• Voluntary Life and AD&D options
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Voluntary benefits including Accident, Critical Illness, and Hospital coverage
• Voluntary Pet Insurance

What You'll Do:

As the first point of contact, you’ll create a welcoming, professional experience while supporting both administrative operations and care coordination.

• Greet visitors, employees, and partners with professionalism and warmth
• Manage incoming calls, emails, and inquiries
• Maintain an organized and welcoming office environment

• Handle mail, packages, and office supply inventory
• Keep common areas stocked and organized
• Support team members with administrative needs and IT coordination

• Communicate schedule updates with caregivers and clients
• Build strong relationships with internal and external stakeholders
• Ensure timely, accurate coordination of care services

• Maintain accurate records in EMR systems
• Track caregiver attendance and client communications
• Ensure compliance with documentation standards

What We’re Looking For

• 1–3 years of administrative, scheduling, or customer service experience
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office (Axis Care experience is a plus)
• A positive, team-first attitude with a strong sense of urgency

Preferred Attributes

• Strong customer service mindset with a focus on creating a positive experience for employees, clients, and franchise partners
• High level of professionalism, discretion, and ability to maintain confidentiality
• Friendly, polished, and professional demeanor as the face of the office
• Strong sense of urgency and responsiveness
• Highly organized with strong attention to detail
• Team-oriented with a collaborative mindset
• Adaptable and flexible in a dynamic work environment
• High level of accountability and follow-through

Make an Impact with Amada

If you’re looking for a role where your organizational skills and people-first mindset can shine, we’d love to hear from you.

Apply today and be part of a team dedicated to making a difference every day.