HR Coordinator at Whitworth University – Spokane, Washington

The HR Coordinator plays a vital role in ensuring the accuracy and integrity of HR data while providing exceptional customer service to employees, departments, and external partners. This position serves as the primary point of contact at the HR front desk, creating a welcoming and professional environment for all visitors. In addition to managing data entry within HR systems, the incumbent supports employee onboarding, maintains personnel records, and assists with office operations.

Success in this role requires attention to detail, adaptability to change, and a proactive approach to evolving HR processes and technology. The ideal candidate is excited about continuous improvement, embraces new challenges with enthusiasm, and thrives in a dynamic environment where priorities may shift.

HR Data | 40%

• Accurately enter, update, and audit HR data in Ellucian Colleague, NEOED, and other HR systems to ensure seamless payroll processing and compliance.
• Maintain electronic employment files and ensure compliance with record-keeping policies.
• Troubleshoot system issues related to HR data processing and serve as a backup data custodian.
• Upload documents to Paper Vision for HR and Payroll, ensuring accurate content and accessibility.

New Hire Paperwork & Records Support | 20%

• Facilitate new hire paperwork, including I-9/E-Verify verification and DSHS new hire reporting.
• Provide login credentials and access information to new employees.
• Maintain accurate personnel records, ensuring proper documentation of approvals and changes.
• Support workflow coordination for onboarding and offboarding in NEOED.

Customer Service & Office Coordination | 20%

• Serve as the primary point of contact at the HR front desk, creating a welcoming and professional environment.
• Respond promptly to employee and department inquiries via email, phone, and in-person.
• Process employment verification requests.
• Assist in planning and coordinating HR events, including scheduling rooms, submitting event requests, and managing catering logistics.
• Maintain office supply inventory and place orders as needed.

Compliance & Process Improvement |10%

• Ensure adherence to HR data security and confidentiality standards.
• Collaborate with the Business Office to maintain data integrity and alignment across departments.
• Identify opportunities for improving HR processes and workflows to enhance efficiency and accuracy.
• Participate in campus technology groups to support HRIS system enhancements.

Other Responsibilities | 10%

• Support special projects and initiatives related to HR operations.
• Assist with compliance audits and reporting requirements as needed.
• Perform other duties as assigned.

• Whitworth considers candidates with a wide range of educational backgrounds. We value the skills and knowledge candidates bring to Whitworth, regardless of the paths they have taken to acquire them.
• One to two years of experience in a customer service-focused role, preferably in human resources, payroll, administrative support, or a related role.
• Proficiency in Microsoft Office and HRIS systems.
• A personal commitment to the Christian faith and to the integration of faith and learning.
• A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian church.

Core Competencies

• Provides a welcoming and professional experience for employees, departments, and external partners.
• Builds positive working relationships across the university, fostering trust and collaboration.
• Embraces change with a positive attitude and demonstrates flexibility in shifting priorities.
• Identifies opportunities to improve HR processes and takes initiative to enhance efficiency.
• Stays current with evolving HR systems, policies, and best practices to support department goals.
• Ensures compliance with HR policies, procedures, and record-keeping requirements.
• Works collaboratively with team members and campus partners to support HR functions.
• Maintains confidentiality and exercises sound judgment in handling sensitive information

Preferred Qualifications

• Associate’s or Bachelor’s degree.
• Experience working in an HR, payroll, or higher education environment.
• Familiarity with HRIS/ERP systems such as Ellucian Colleague, NEOED, or similar platforms.
• Previous experience improving processes, managing workflows, or troubleshooting HR/payroll systems.
• Experience supporting employees and managers through new hire paperwork and HR-related inquiries.

Schedule
Full-time (1.0 FTE) | 12 months | 40 hours per week
Whitworth office hours are 8 AM to 4:30 PM Monday – Friday

Whitworth University is a Christian liberal arts university. Our shared mission is to provide our diverse students with an education of mind and heart, equipping them to honor God, follow Christ, and serve humanity. We seek candidates who are willing to engage with the university’s mission and integrate their Christian faith into their work.

Interested candidates should submit a cover letter, resume, faith statement, and contact information for at least three professional references. A background check and sexual misconduct check will be required of the successful candidate.