OFS - Human Resources Generalist at R & R HEATING AND AIR CONDITIONING INC – Spokane, Washington

HR Generalist / People & Culture Specialist
R&R Heating & A/C – Spokane, WA

Improving lives. Pushing the boundaries of what’s possible.

R&R Heating & A/C is a growing, values-driven mechanical services company serving the Inland Northwest. With 100+ team members and multiple business lines—including HVAC, plumbing, and electrical across residential service, retrofit, new construction, and commercial—we are committed to building a high-performing, people-first, and safety-conscious organization.

We are seeking a HR Generalist / People & Culture Specialist who is passionate about supporting employees, strengthening culture, and helping leaders build great teams. This role will work closely with leadership and operations to support recruiting, employee relations, onboarding, and the overall employee experience across the organization.

This position plays a key role in helping R&R continue to build a workplace where people can grow, perform, and thrive.

Position Summary

The HR Generalist / People & Culture Specialist supports the day-to-day human resources functions of the company while helping reinforce R&R’s mission, vision, and core values. This role partners with leaders and employees across departments to support hiring, onboarding, employee relations, compliance, and culture initiatives.

The ideal candidate is organized, people-focused, and comfortable working in a fast-paced environment supporting both office staff and field employees.

Key Responsibilities

Recruiting & Hiring Support

Assist with full-cycle recruiting for field and office roles across HVAC, plumbing, and electricalCoordinate job postings, candidate screening, interviews, and hiring logisticsHelp build strong recruiting pipelines for skilled tradesSupport hiring managers with interview coordination and candidate communicationOnboarding & Employee Experience

Manage onboarding for new hires to ensure a smooth and welcoming startCoordinate orientation and ensure required documentation is completedHelp new employees understand company expectations, culture, and policiesSupport employee engagement and recognition initiativesEmployee Relations & HR Support

Serve as a resource for employees and managers regarding HR policies and proceduresSupport leaders with documentation, coaching, and employee concernsAssist with performance review processes and employee development initiativesHelp maintain a positive and respectful workplace cultureHR Administration

Maintain employee records and HR systems (ADP or similar)Assist with payroll coordination and HR reportingSupport benefits administration and open enrollmentEnsure accurate documentation and record keepingCompliance & Policy Support

Help ensure compliance with federal, state, and local employment lawsSupport updates to employee handbook and HR policiesMaintain consistent HR processes and documentation standardsCulture & People Initiatives

Help reinforce R&R’s Core Values: Integrity, Trust, Giving, Positivity, Teamwork, AccountabilitySupport company events, recognition programs, and culture-building effortsPartner with leadership to promote a positive employee experienceQualifications

2–5 years of HR experience (construction, trades, or service industry preferred)Strong organizational and communication skillsAbility to build trust with employees and managersKnowledge of HR practices and employment law fundamentalsHRIS experience preferred (ADP a plus)SHRM-CP, PHR, or related HR certification preferred but not requiredWhat Success Looks Like

Smooth and efficient hiring and onboarding processesStrong relationships with employees and leadersConsistent HR practices across departmentsPositive employee experience and engagementHR processes that support company growth and cultureWhy R&R Heating & A/C?

Stable, growing company with a strong reputation in the communityLeadership team committed to people and cultureOpportunity to support a company with 100+ team members across multiple tradesCompetitive compensation and benefitsA workplace committed to improving lives